Liebherr-Australia’s experience, knowledge, and dedication to the highest quality and most reliable technology, makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand.
Are you ready to join the Liebherr family?

Specific development experience with heavy, off road, or mining vehicles and / or autonomous haulage systems is highly desirable.

• Experience in Linux-based systems and troubleshooting distributed software architectures
• Knowledge of software programming tools (ex. Linux, C++, etc.).
• Knowledge of communication protocols (ex. Ethernet, CAN J1939, DDS etc.).
• Knowledge of diagnostic tools necessary to verify software stability and function.
• Knowledge of diagnostic tools necessary to analyse embedded onboard connected systems, including experience with SQL tooling.
• Knowledge of ITSM tools (JIRA and Service Now)
• Broad knowledge of autonomous haulage systems used in surface mining
• Knowledge of real-time embedded systems
• Knowledge of technical fundamentals associated with robotics and autonomous ground vehicles
• Knowledge of wireless telemetry as applied in the surface mining environmen

ABOUT THE ROLE:

We’re excited to welcome a new Software Support Engineer into Liebherr to provide Critical Technical Support to the Liebherr Onboard Autonomy Kit and Autonomous Haulage Solution.
Working an even time roster, as part of the 24 / 7 Global Product Owner team, the role provides real-time assistance, including remote monitoring and on-site support, where required, to ensure maximum uptime and reliability of the Onboard Autonomy Kit.
The position will be instrumental in timely resolution of system failures / bugs in accordance with SLA timeframes. You will be required to investigate, analyse, and resolve Tier 4 escalations related to Onboard Autonomy Kit software performance, algorithms, system integration, and communication issues within the AHS.
Prepare and submit required test reports and performance analysis reports relating to fleet management, traffic management, vehicle awareness, machine guidance and onboard autonomous systems. Analyse data trends, system logs, and vehicle behaviours to propose modifications to design to improve reliability, functional performance and customer satisfaction.

RESPONSIBILITIES

To succeed in this role, you will need a Bachelor’s degree in computer science, software engineering, or related field.

Specific development experience with heavy, off road, or mining vehicles and / or autonomous haulage systems is highly desirable.

• Experience in Linux-based systems and troubleshooting distributed software architectures
• Knowledge of software programming tools (ex. Linux, C++, etc.).
• Knowledge of communication protocols (ex. Ethernet, CAN J1939, DDS etc.).
• Knowledge of diagnostic tools necessary to verify software stability and function.
• Knowledge of diagnostic tools necessary to analyse embedded onboard connected systems, including experience with SQL tooling.
• Knowledge of ITSM tools (JIRA and Service Now)
• Broad knowledge of autonomous haulage systems used in surface mining
• Knowledge of real-time embedded systems
• Knowledge of technical fundamentals associated with robotics and autonomous ground vehicles
• Knowledge of wireless telemetry as applied in the surface mining environment