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Software Support Technician at iKnowHow S.A.

Psychiko, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Software Installation, Software Configuration, User Training, Issue Resolution, Databases, RDBMS, Windows Operating Systems, Basic Networking, Communication, Problem-Solving, Team Spirit, Initiative, Driver's License

Industry

Software Development

Description

Greek Informatics S.A. part of iKnowHow, is a leading provider of software solutions for the healthcare industry. We are committed to transforming the healthcare landscape through innovative technology and exceptional service. As we continue to grow, we are seeking a skilled and motivated Software Support Technician to join our support team. This role is essential in ensuring that our clients experience seamless functionality with our software products. Main Responsibilities Provide technical support to clients for the company’s software products Install and configure software solutions Deliver user training and support during implementation Handle daily support requests and resolve technical issues BSc in Computer Science or a related field Good knowledge of Databases (RDBMS)/ Windows operating systems/ Basic networking Good command of the English language Strong communication and problem-solving skills Team spirit and initiative Valid driver’s license Nice to have 3+ years of experience in a similar role, preferably in the healthcare sector Competitive compensation package Private health insurance Ongoing training and development opportunities A modern and friendly working environment in Athens

Responsibilities

The main responsibilities include providing technical support to clients for the company’s software products, installing and configuring software solutions, and delivering user training during implementation. The role also involves handling daily support requests and resolving technical issues.