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Software Tech Support Engineer at Applied Materials
Bengaluru, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Fab Automation, Troubleshooting, Root Cause Analysis, SECS/GEM, HSMS, Factory Automation Systems, MES Systems, Equipment Control Software, Scripting Languages, Communication Protocols, Collaboration, Self-Learning, Customer Experience, Problem Solving, Technical Solutions

Industry

Semiconductor Manufacturing

Description
It will be a perfect fit for a highly skilled and motivated Fab Interface / Fab Automation Engineer with a strong background in the semiconductor industry. ### Support all customer tool issues that don't require code changes. ### Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, Computing, databases) ### Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams. ### Reproduce customer issues on internal systems. Perform Root Cause Analysis. ### Bachelor's or Master's degree in Electronics, Computer Science, Electrical Engineering, or related field. ### Customer Experience: Collect end-user pain points and work on solutions. ### Self-Learning capability and passion to learn new technology. ### 3+ years of experience in the semiconductor industry, preferably in fab automation or equipment integration. ### Strong understanding of SECS/GEM, HSMS, and factory automation systems. ### Experience with MES systems, equipment control software, and scripting languages (e.g., Python, Perl, or Shell). ### Familiarity with equipment communication protocols and standards. ### Strong communication and collaboration abilities. ### Advantage: Experience in SW development / SW testing and integration

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Responsibilities
Support all customer tool issues that don't require code changes and independently resolve complex customer issues. Provide troubleshooting plans and technical solutions to field and Tier-1/Tier-2 teams.