Timeworks is one of Ireland’s leading providers of HRIS, Time & Attendance, and Access Control solutions. With clients across a wide range of sectors including manufacturing, logistics, retail, healthcare, education, finance, and the public sector, we deliver powerful workforce management tools tailored to each customer’s unique needs.
We are now seeking a Software Installation Engineer to join our growing team. This is an exciting, hands-on role combining software configuration, on-site hardware installation, and customer training. If you’re a tech-savvy problem solver with great communication skills and a passion for delivering high-quality service, we want to hear from you.
The role will be split between customer sites and working from the office.

CORE REQUIREMENTS

• Ability to work independently and adapt to varied working environments.
• Highly organised, with strong attention to detail.
• Comfortable using core Microsoft Office software.
• Willingness to travel regularly to customer sites.
• Proactive learner with a drive for continuous improvement.

KEY RESPONSIBILITIES

• Perform customer audits to assess system requirements.
• Configure and install Time & Attendance, Access Control, and Clock/Bell systems at customer sites across Ireland.
• Provide on-site training to customers to ensure they can confidently use our systems.
• Offer technical guidance and answer queries throughout the installation process.
• Report installation issues to the Technical Services Manager promptly.
• Conduct system maintenance and repairs, both in-house and on-site.

OFFICE-BASED DUTIES INCLUDE:

• Providing technical support to customers via phone/email.
• Assisting in the planning and scheduling of future installations.
• Supporting the sales team in technical aspects of customer engagements.