Software Test Solutions Engineer
at
Analog Devices
Dublin, South Dublin, Ireland
-
Full Time
Start Date
Immediate
Expiry Date
30 Dec, 26
Salary
0.0
Posted On
01 Oct, 26
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Information Technology & Services
Description
Investigate customer-reported bugs, technical issues, and product incidents from initial report through final resolution.
Reproduce reported issues, identify potential root causes, and gather the technical and business context required for effective investigation.
Analyze application logs, API requests and responses, database records, historical support tickets, documentation, and previous incidents to understand product behavior.
Collaborate closely with QA engineers, developers, Business Analysts, and other stakeholders to gather missing information and move issues toward resolution.
Responsibilities
Investigate customer-reported bugs, technical issues, and product incidents from initial report through final resolution.
Reproduce reported issues, identify potential root causes, and gather the technical and business context required for effective investigation.
Analyze application logs, API requests and responses, database records, historical support tickets, documentation, and previous incidents to understand product behavior.
Collaborate closely with QA engineers, developers, Business Analysts, and other stakeholders to gather missing information and move issues toward resolution.
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