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Solarwinds -Monitoring-Operations Support-Application Monitoring at Zensar Technologies UK Ltd

, , India -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SolarWinds, Tidal Jobs Scheduling Tool, Alerts Monitoring, Troubleshooting, L1 Troubleshooting, Windows Patching, Incident Management, Problem Solving, Technical Interest, Monitoring Methodologies, Risk Analysis, Communication Skills, Backup Knowledge, Storage Knowledge

Industry

IT Services and IT Consulting

Description

Candidate must have 3+ years with support experience. -Should have knowledge of SolarWinds and Tidal jobs scheduling tool. - Alerts monitoring of systems and network infrastructure - Troubleshoot and address issue related with scheduling tools and jobs. - Must have good knowledge in network and able to perform L1 Troubleshooting. - Must have experience on Windows patching. - Escalate and coordinate 3rd party support - Performing day to day support activities, Incident management, problem solving and resolution. - Must have strong interest in technical fields such as Information Technology, System or Network Engineering - Must be able to perform eyes-on-glass monitoring of our IT infrastructure using a variety of business standard - Must have sound understanding of monitoring methodologies/concepts - Must be able to perform initial risk/impact analysis and escalate as necessary - Must be willing to learn new monitoring tools and quickly adapt and distinguish between various - server/network related alerts and route them to correct teams - Have strong interpersonal and written/oral communication skills. - Should have basic windows, Backup and storage knowledge.

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Responsibilities

The candidate will perform day-to-day support activities, including incident management and troubleshooting issues related to scheduling tools and jobs. They will also monitor systems and network infrastructure and escalate issues to third-party support as necessary.