Solns Engineer, Advanced at Keysight Technologies - Hong Kong

Taoyuan City, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Solution Development, Product Demonstrations, Customer Engagement, Sales Collaboration, Competitive Analysis, Feedback Loop, Training, Post-Sales Support, Semiconductor Device Physics, Software Programming, ATE Experience

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Delivers technical expertise for solution implementation to customer based on Keysight products and services. Is focused during various phases of the sales process including customer requirements analysis,feature-by-feature demonstrations, benchmarks, competitive positioning, and implementation/execution,generally allocated by project and engineering services. Understands customer’s problems, recommends solutions to meet their needs, and ensures customer satisfaction. Integrates Keysight products and services (at the system/solutions level) into customer’s environment. Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions. Ensures the product functions per specifications. Also ensures our system solution platform is functioning properly at the customer site. May be product or technology focused. Responsibilities Technical Support: Provide technical expertise and support to customers, addressing their application needs and challenges. Solution Development: Analyze customer requirements and develop tailored solutions to meet their specific needs, ensuring optimal performance and efficiency. Product Demonstrations: Conduct product demonstrations and presentations to showcase the capabilities and benefits. Customer Engagement: Build and maintain strong relationships with customers, acting as their primary contact for technical inquiries and support. Sales Collaboration: Collaborate with the sales team to identify opportunities, qualify leads, and support the sales process from initial contact to deal closure. Competitive Analysis: Stay informed about industry trends and competitor products, identifying key differentiators and advantages of the company's offerings. Feedback Loop: Gather customer feedback and insights to influence future product development and enhancements. Training and Education: Provide training and educational sessions to customers and internal teams on the use and application. Post-Sales Support: Assist with post-sales activities, including troubleshooting, technical support, and ensuring customer satisfaction. Qualifications Bachelors or Masters Degree or University Degree or equivalent. Typically 8 years relevant experience for entry to this level Proficient in semiconductor device physics. Advantageous to have skills in software programming such as C Relevant ATE experience Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

The role involves providing technical expertise for solution implementation based on Keysight products and services, ensuring customer satisfaction through tailored solutions. Responsibilities include customer engagement, product demonstrations, and collaboration with the sales team.