ABOUT THE OPPORTUNITY

Contentful’s Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you’ll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 25%.

WHAT TO EXPECT?

• Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases
• Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
• Keep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for our customers
• Create prototypes or code examples to facilitate customer onboarding and to support projects
• Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends
• Continuously seek, synthesise and communicate customer product feedback to our Product Management, Engineering, and Marketing teams
• Support engagement managers on quoting and scoping of SOWs
• Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful.
• Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others

Please refer the Job description for details