DURATION: FULLTIME/PERMANENT

Job DescriptionArchitect-Solution * 10 years of experience with LINUX and Windows Operating Systems * 10 years of experience with C, Java & Oracle Database * SQL, shell scripting, ability to read and interpret logs & debug files * Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc. * System configuration and Hands on Experience in GitHub and ClearCase * 10 years’ experience on Realtime or Mission Critical Systems * Must have experience in picking up and installing fixes on live customer systems * Proven track record of problem analysis, identification and resolution * Strong troubleshooting & debugging skills * Good communication skills (verbal and written) * MS office applications (Word, PowerPoint, Excel) and MS Outlook competency * Understanding of Utility applications like Reliance (Formerly known as XA/21) experience, ADMS ,OMS. * Object-Oriented programming techniques, Oracle, and/or system administration, is a plus * Ability to develop and execute priorities * Bring balance of broad perspective and specialized skills to resolve functional issues * Ability to analyze technical processes * Ability to make quick decisions in order to adapt to any situation * Quality awareness and ability to identify future failures, defects, and problems * Structured work methods and analytical skills * Strong oral, written and presentation communication skills * Strong interpersonal and leadership skillsRoles & ResponsibilitiesThe position will provide a first point of contact for customers and then will work closely with the Customer Support Team and the Subject Matter Experts (SME) to resolve all customer issues, such as: * Monitor customer cases through the customer call tracking system * Take ownership of technical support cases * Work with customers to gather information, investigate, diagnose, and resolve issues * Liaison with SMEs and product support and project teams for further level 3 support * Assistance with the installation and testing of patches and software changes onto the customer’s in-house, test and live systems * Assistance with configuration management, system tuning and general system administration tasksDesired SkillsJava | LinuxDesired Candidate ProfileQualifications : BACHELOR OF COMPUTER SCIENCE
Job Type: Full-time
Pay: $140,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• Day shift

Experience:

• Architect: 5 years (Required)
• support: 8 years (Required)
• Linux: 10 years (Required)
• sql: 10 years (Required)

Work Location: Remot

Please refer the Job description for details