Solution Engineer - Business Process at Microsoft

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solution Engineering, Business Process, Dynamics 365, Power Platform, AI Agents, Customer Engagement, Sales Strategies, Technical Proof, Industry Trends, Operational Efficiency, Customer Success, Collaboration, Innovation, Communication Skills, Customer Focus, Growth Mindset

Industry

Software Development

Description

The mission of AI Business Solutions is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization. With the power of AI, our solutions enable customers to leverage data insights, automate processes, personalize experiences, and innovate with agility. As a Solution Engineer - Business Process you will work closely with sales teams to understand the customer's needs, goals, and challenges, and showcase how Dynamics 365 (Sales & Service), Power Platform and AI Agents / Copilot can help them in their transformation. You will also provide reassurance throughout the sales cycle, ensuring that the proposed solution meets the customer's requirements and expectations. By combining your technical knowledge, communication skills, and customer focus, you will be able to inspire and influence customers to choose Microsoft AI Business Solutions. You will have the chance to develop your career in a dynamic and supportive environment. You will embrace a growth mindset and learn from feedback, coaching, and mentoring. You will be encouraged to share your authentic self and bring your unique perspectives and ideas to the table. You will be part of a global, diverse and inclusive team that values collaboration, innovation, and customer success, enabling you to accelerate your career growth, develop deep business acumen and develop your selling skills. By aligning Microsoft’s AI Business Solutions with each customer’s unique industry context, you will demonstrate how our technologies can drive operational efficiency, enhance customer engagement, and unlock new revenue streams. Your ability to translate industry trends into actionable solution strategies will be key to building trust with business and technical decision-makers and securing long-term customer success. In this role, you will serve as the Solution Engineer (pre-sales consultant) for your designated Business Application workload, which includes Sales & Service, as well as Contact Centre. Collaborating with a sales team comprising Solution Specialists, the Customer Success Unit, and partners, you will drive pipeline advancement by qualifying deals, developing strategies, and inspiring CxOs, business decision-makers, and technical decision-makers. Your focus will be on major Japanese global accounts, primarily within the automotive and manufacturing industries, in the US market. This position is part of Japan's global team based in the United States. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. Highlighting how advancements in AI can provide benefit to an organization. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. We focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing. This role is flexible in that you can work from home. Seattle, Washington preferred but open to candidates in Pacific Standard Time. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Solution Engineer, you will work closely with sales teams to understand customer needs and showcase how Microsoft solutions can aid in their digital transformation. You will design solutions, deliver demonstrations, and support the sales cycle to secure customer endorsements.