Solution Engineer (Italian Speaker) at Infobip Ltd - Australia

Zagreb, , Croatia -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Technologies, SaaS, CPaaS, JavaScript, Pre-Sales, Tech Sales, System Integrations, Technical Documentation, Customer Consulting, Solution Design, Project Management, Technical Solutions, Security Questionnaires, Demos, POCs, Mentoring

Industry

IT Services and IT Consulting

Description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. Job Description: Deeply understand the customers’ businesses, knowing exactly which of our solutions and products can help them evolve their business Advise customers on best practices in the industry to improve their business outcomes Continuously identify and design new and innovative solutions to meet customers’ business needs Collect the technical requirements and design complex technical solutions and service integration plans. Handle technical and security questionnaires. Conduct captivating demos and POCs Conduct scoping exercises and provide service quote estimation Implement solutions for new and existing customers Deliver comprehensive and precise technical documentation Configure/customize complex Infobip solutions to meet customer’s business requirements Ensure all projects are delivered on time, within scope and budget, and exceeding customer expectations. Conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries. Create conversational workflows and strategies (natural dialog flows, wireframes and templates) for Answers and other Infobip products Contribute to internal initiatives and focus on continuous development Document solutions and best practices and share them within the department (e.g. through active participation in the Community of Practice). Have an in-depth overview of market feature requirements and provide feedback to steer the development of products’ features Mentor junior team members and newcomers Maintain a comprehensive understanding of Infobip's products and solutions, both technically and commercially, staying updated on changes and upgrades. Job Requirements: Minimum 3 years of strong, related experience that has developed your expertise in pre-sales, tech sales, system integrations, or similar role Understanding of cloud technologies and SaaS/CPaaS models Previous experience in the telecommunications industry is preferred Familiarity with JavaScript Ability to work in a fast-paced and dynamic environment Excellent communication skills in English are required; knowledge of Italian is considered a strong advantage Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process. #LI-MG2 We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us. Economy 4.0: The Future of Communication | Official Documentary | CBS News From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries. Learn more 👉 Life at Infobip - Infobip Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive - at work and beyond. Enjoy flexible work arrangements, Employee Stock Ownership Plan (ESOP), competitive salary and rewards, and time off when it matters most. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide. Join a company that values your growth, well-being, and success. Explore more 🌱 Working at Infobip - Infobip We've built something special here - a place where you can thrive personally while turning creative ideas into groundbreaking reality. And how do we make sure this empowering environment keeps supporting you? By staying true to our principles - every day, every step of the way. Learn more about our culture 🔗 Principles - Infobip

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Responsibilities

The Solution Engineer will deeply understand customer businesses and advise on best practices to improve outcomes. They will design innovative solutions, conduct demos, and ensure projects are delivered on time and within budget.