Solution Engineer at Mediaocean
New York, New York, USA -
Full Time


Start Date

Immediate

Expiry Date

02 Aug, 25

Salary

2400.0

Posted On

02 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Protected, Mediaocean’s verification business, is revolutionizing ad verification in today’s complex digital landscape. Leveraging advanced machine learning, AI, and a cutting-edge technology stack, Protected offers comprehensive services including fraud/IVT detection, brand suitability and safety, viewability, and other key metrics. This sophisticated approach not only enhances ad performance but also drives significant cost efficiencies for both buyers and sellers.
As an MRC-accredited and TAG-certified solution, Protected goes beyond traditional verification methods to provide deep insights into attention, quality, and brand safety. Their innovative strategies challenge industry norms, optimize verification practices, and streamline processes, particularly in programmatic and closed environments. These services, combined with our commitment to cost-effectiveness and robust support, has attracted Fortune 100 clients and positioned Protected as an exciting growth business within the established Mediaocean ecosystem.
We are looking for an individual who has a very strong technical orientation, hands-on experience with integrations and onboarding processes. This includes vast AdTech experience with deep technical understanding(JS, HTTP, HTML, etc.’), and deep familiarity with specific AdTech related products (VAST, OMID, programmatic, wrappers, ad servers). Responsible in nature, and a problem-solver at heart. In this role, you’ll be a part of our Solution Engineering team and act as T2 technical support and research for the T1 TAMs and directly communicate with clients as needed. In more complex and/or strategic opportunities, you will be involved in the day to day support the TAM until full hand-off. You will assume onboarding responsibilities and will assist our global team to achieve our mutual goal – win and retain clients through superior service, alongside a technological stack that we are proud of.
In addition, you’ll be busy with data monitoring, and closely collaborating with R&D. You will own, manage and lead projects related to various areas, all with the shared goal of continuous evolvement towards improving our Verification offering.

Responsibilities

WHAT YOU WILL DO:

  • Consulting and guiding our customers regarding the technical implementation
  • Define technical requirements and provide guidance in the use of the Verification solutions.
  • Ability to gather requirements from TAM team and convert these to solutions
  • T2 support, troubleshooting integration / technical issues raised by the TAMs and/or the end-client.
  • Communicate with customers to ensure they are leveraging the solution effectively.
  • Guide the Research team when you find anomalies or irregularities, including preparing the base analysis and framing the investigation for maximum efficiency.
  • Perform data analysis (SQL and Excel) to guide and advise your customer
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