Solution Engineer at Pax8 APAC

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Solutions, Pre-sales, Product Demonstration, Configuration Assistance, Technical Value, Commercial Value, Architecture Guidance, Proof-of-Concept, RFI Response, Subject Matter Expert, Product Guides, Customer Service Oriented, Collaborative Environment, Self-Motivated, Troubleshooting

Industry

technology;Information and Internet

Description

Overview: At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you." Position Summary: The Solution Consultant supports Channel Account Managers (CAM) in a presales effort to sell cloud solutions in Productivity, Continuity, Security, Infrastructure and Operations categories to Managed Service Providers (MSPs) of all levels, in various industries, across Thailand. The Solution Engineer will deliver pre-sales cloud product demonstration experiences to our Partners as well as post-sales deployment and configuration assistance. This role is based in Bangkok. Employees are expected to work from the office. Essential Responsibilities (includes, but is not limited to): Demonstrating the technical and commercial value of a selection of Pax8 Solutions. Driving initial configuration and architecture guidance for a variety of customer environments. Assisting partners with proof-of-concept deployments and responding to RFIs. Working closely with our Sales team as a subject matter expert for a particular product set. Provide demonstration of select solutions and produce product specific guides and videos. Ability to be customer service oriented and work well in a collaborative environment. Driven and self-motivated to work in a fast-paced environment. Ideal Skills, Experience, and Competencies: Minimum 2 years technical and/or pre-sales experience. Have a desire to constantly learn new and challenging platforms. Possess ability to blend technical and social engagement. Have the skill to communicate complex concepts in simple terms. Are genuinely passionate about customer service. Are undaunted by troubleshooting deployments in unknown ecosystems. Have a certification in any 1 of the following areas: Microsoft MS900, MS100, MS101, AZ900, CompTIA A+, Security+, Network+. Required Education & Certifications: · B.S./B.A. degree in IT, Computer Science or related field, or equivalent work experience Work Environment: Professional office environment. Routinely uses standard office equipment such as computers, phones, copy machines, printers, and filing cabinet Physical Demands: Sedentary role; primarily involves sitting/standing. Travel Requirements: Infrequent travel is expected Why join Pax8? Well here are a few points of how we value our greatest assets: At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day! In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too! Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey! Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8. Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals. At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!

Responsibilities

The Solution Engineer supports Channel Account Managers in presales efforts by demonstrating the technical and commercial value of cloud solutions to Managed Service Providers. This role also involves delivering pre-sales demonstrations and providing post-sales deployment and configuration assistance.