Solution Engineer at VusionGroup SA

Vimercate, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

45000.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Python, JavaScript, REST APIs, SQL, Networking, IT Infrastructure, SaaS Platforms, Azure Microsoft, IoT, System Integration, Project Management, Technical Consulting, Customer Relationship Management, Solution Design, Troubleshooting, Retail Technology

Industry

Software Development

Description

Company Description We innovate. We help communities thrive. Vusion has an international presence in 20 countries. As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands leverage AI-powered digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce. Vusion is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world. More information’s on our company and solutions here. Job Description Reporting to the Solution Engineering team, the Solutions Engineer supports customers across Italy and Eastern Europe throughout the implementation of Vusion solutions. Working closely with Sales, Product and Customer Success teams, you will understand customer business needs, design appropriate technical solutions, configure the platform, coordinate implementations, and ensure successful deployments. This role requires a solid technical background and a good understanding of software applications, understanding code when needed, system integrations, networking and IT infrastructure. Key responsibilities Present Vusion solutions to leading retailers (Supermarkets, Pharmacies, Electronics stores, Gas stations ex. Coop) Configure Vusion solutions to meet customer requirements. Partner with Sales to understand customer business and technical requirements. Monitor projects using shared tools, ensuring that deadlines are met and costs are controlled. Coordinate implementation projects and ensure successful deployments. Troubleshoot technical issues related to integrations, infrastructure and solution configuration. Assemble, lead, and unite teams around pre-sales projects to prepare for roll-outs for retailers. Act as the single point of contact for customers (internal and external) for all operational issues — technical, integration, upgrade requests, and installations. Support the rest of the team in developing upgrades (templates, technical configurations) for all types of customers. Technical Environment: Python, JavaScript, REST APIs, SQL, networking, IT infrastructure, SaaS platforms, Azure Microsoft, IoT and connected devices, retail technology solutions. Qualifications Mandatory Degree in Engineering, Telecommunications, Information Technology, Software Engineering, Computer Engineering, or a related technical field. Fluent in Italian and English (The recruiter does not speak Italian) 2-4 years of experience as Solutions Engineer, Implementation Project Manager, or in project management / IT (network, infrastructure, etc.) Preferred Experience in a customer-facing technical role Working knowledge of Python and JavaScript (reading and understanding code, modifying configuration or scripts when required). Interest in Retail, Artificial Intelligence, or Computer Vision, IoT industries Ability to use technical skills to manage projects, coordinate teams, and ensure customer satisfaction in a fast-growing international company Organized, autonome, and with excellent interpersonal skills - ready to take on responsibility and thrive in a dynamic, ambitious environment Ideal candidate: 1.5 to 4 years of professional experience after graduation as a Solutions Engineer, Technical Project Manager, Implementation Engineer or Technical Consultant, with experience managing technical implementation projects. Strong exposure to retail customers and IoT solutions, with a solid understanding of software applications, system integration, networking and IT infrastructure. Contratto Collettivo Nazionale di lavoro per i dipendenti da Aziende del terziario della Distribuzione e dei Servizi Salary range : 38K – 45K euros/year Additional Information We innovate. We help communities thrive. Vusion has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. Not the right opportunity for you? Share this job with a friend or search all career opportunities at vusion.com/careers/. Compensation: EUR 38000 - EUR 45000 - yearly

Responsibilities

The Solution Engineer designs and implements technical IoT solutions for retail customers across Italy and Eastern Europe. This includes configuring platforms, coordinating deployments, and acting as the primary technical point of contact for operational issues.