Solution Engineering Manager at Microsoft

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Competitive Analysis, Driving Insight-Led Conversations, Technical Communication, Technology Industry Knowledge, Consultative Selling, Strategic Technical Planning, Technical Sales, Building Stakeholder Relationships, Business Relationship Management, Conflict Resolution, Oral Communication, Trusted Advisor, Written Communication, Demonstrating Microsoft Solution Capabilities, Readiness for Deployment, Pilots and Proof of Concepts

Industry

Software Development

Description

This role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Acts as a representative for technology domain to all C-suite leaders within local market while engaging with and leveraging local Microsoft senior leadership as appropriate. Uses broad knowledge to build credibility with customers and is sought after for expertise. Enables and empowers team to influence customer decisions, and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes. Leverages in-depth knowledge of resources. Orchestrates team resources and coaches team to maximize impact of customer engagement and drive long-term global strategy through global capacity planning, prioritization, and utilization of resources. Maximizes national/international-level capacity and capabilities and influences future potential partner models by coaching team to grow partner network, identifying gaps, and promoting Microsoft within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build global strategy. Generates new compete strategies and builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge. Coaches and provides support to team and across internal teams to define and execute strategy. Engaging with customers and guiding them through technical decisions related to the purchase and use of Microsoft technology. Providing expertise and insights to help customers make informed decisions that align with their technology goals. What will be expected from you as a successful Solution Engineer Manager - AI Business Solutions Competitive Analysis: The ability to identify competitors and evaluate their respective strengths and weaknesses in terms of products, services, marketing, and other areas. This includes an ability to gather intelligence and interpret it for the purposes of business decisions. Driving Insight-Led Conversations The ability to bring a differentiated, tailored point of view to customer or partner conversations that create a valuable purchase experience for the customer/partner. Technical Communication The ability to adapt communications around different technologies, products, and services to the audience's level of understanding. Technology Industry Knowledge Knowledge of trends, direction, new products, and changes in the technology as it applies to a particular area of focus, as well as specific knowledge about hardware, software, and services. Consultative Selling The ability to understand customer needs through dialogue before recommending products/services. Strategic Technical Planning The ability to map the company's products and solutions to customer modernization and digital transformation plans in order to drive business outcomes. Technical Sales The ability to explain Microsoft's products and services to customers and identify opportunities for customers to grow their business. Building Stakeholder Relationships Building and nurturing strong, long-term relationships with clients and stakeholders to foster trust and enhance customer satisfaction. Business Relationship Management The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity. Conflict Resolution The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities. Oral Communication The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions. Trusted Advisor The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies. Written Communication The ability to prepare clear, accurate, and understandable written text, and follow the basic rules of spelling, grammar, and punctuation. This may include memos, emails, proposals, reports, and professional or general correspondence. Demonstrating Microsoft Solution Capabilities Demonstrating the capabilities of Microsoft solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem. Readiness for Deployment Serving as a contact point for technical resources, both within the organization and externally through partners. Proactively supporting readiness of clients for implementation and supporting resolution of blockers or challenges to that readiness in order to ensure that customer needs are met. Pilots and Proof of Concepts (POCs) Knowledge of and the ability to deliver Pilots and Proof of Concepts (POCs) to drive customer technical assurance. Presentations The ability to create and deliver formal presentations to others. This includes sharing information on a range of topics in a clear, concise, engaging and convincing manner; commanding the audiences attention; developing effective presentation materials (e.g., handouts, visual aids); and handling questions or argumentative positions from the audience. Product Demonstration The ability to demonstrate products to potential customers and discuss features and capabilities and address product-related concerns. Storytelling The ability to sell and communicate value within and outside the company by sharing stories and historical anecdotes. Third Party Applications The ability to compare and contrast application innovation strategies and solutions across the market.

Responsibilities

The Solution Engineering Manager is responsible for people management, driving employee growth, executing projects, and managing performance. This role involves engaging with C-suite leaders and customers to influence decisions and ensure technical wins through effective resource management.