Key Responsibilities

• Own end-to-end product vision and roadmap for a critical crisis response web application, ensuring alignment with operational priorities and disaster management objectives
• Deliver monthly enhancements and strategic initiatives that balance short-term operational needs with long-term platform sustainability and scalability
• Facilitate discovery workshops and stakeholder interviews to capture requirements and translate complex business needs into clear, outcome-focused user stories
• Manage delivery of product initiatives including oversight, governance, UAT/PVT testing, and release day coordination
• Leverage user feedback, usage data, and operational learnings to drive continuous product improvement and adoption
• Promote data-led decision-making to enhance situational awareness and operational insight within the control centre environment
• Build and maintain constructive relationships with business leaders, technical teams, and external vendors across a complex, cross-functional landscape

Hiring Criteria

• 5+ years' experience in product ownership or similar roles delivering digital products and platforms within enterprise environments
• Proven ability to operate in complex, cross-functional delivery landscapes and influence senior stakeholders across technical and business domains
• Tertiary qualification in Business, Commerce, Technology, or related discipline
• Advanced commercial acumen with strong technical literacy and data literacy
• Extensive experience working within Agile/Scrum delivery models, including scaled delivery frameworks
• Certified Scrum Product Owner (CSPO) or SAFe Product Owner certification (desired)
• Strong problem-solving capability with ability to translate complex operational needs into manageable requirements
• Previous exposure to disaster management, insurance, risk, or geospatial data-driven environments is highly regarded
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