Solution Project Engineer at LMI Technologies

Hà Nội, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

3D Vision Solutions, Customer Service, Problem Solving, Software Development, Hardware Setup, Testing, Configuration, Technical Support, Interpersonal Skills, Communication Skills, Organizational Skills, Visual Studio, Labview, SolidWorks, PLC Programming, Soldering Skills

Industry

Automation Machinery Manufacturing

Description

LMI Technologies, recognized as one of Canada’s Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications. What will you do as a Solution Project Engineer? The Solution Project Engineer (SPE) will apply product knowledge of LMI sensors and networking products to support sales activities at a technical level. The SPE works closely with customers to provide 3D vision solutions and resolve technical issues as well as interact with project managers to support successful sales outcomes. Activities include timely response to onsite application testing, code snippet development, troubleshooting, travelling with sales reps to assess the technical requirements of customers, recommending appropriate product solutions, and general support of the NPI process onsite to grow business for the region. You will be reporting to China SPE Manager. Frequent support of solution projects, including hardware setup and software deployment, testing and configuration Frequent discussion of solution project challenges with VSE and TPM and move the project forward Frequent visits to customer site to support pre-sales activity at a technical level Suggest and modify hardware mounting and settings to deliver data quality per project requirements Develop and modify algorithms and software onsite to verify performance and meet customer requirements Perform testing of samples sent in by customers (to determine if our sensors meet the application requirements) and report results Work closely with customers to identify technical requirements and propose solutions for customer’s applications Create software that is used for test, demonstration and evaluation purposes to promote the use and sale of LMI products. All software is created within the R&D software design guidelines and in cooperation with the R&D department Provide training or product demonstrations to existing and potential customers on LMI’s premises or at the customer’s premises Develop strong relationships with key customer personnel at technical levels Log all customer support interactions in LMI’s customer support ticketing software, ensure these records are updated regularly, and issues are resolved in the quickest time possible To learn and become proficient in the operation, characteristics and performance of all LMI sensor products Continually provide feedback as to how LMI’s products or services can be improved to enhance our customer's experience What do you need to be successful? Bachelor of Computer Science, Electrical, Mechanical or Computer Engineering degree or equivalent Minimum 2-3 years of experience in the high technology industry / factory automation industry working on various projects relating to their area of study Minimum of 2-3 years customer service experience or equivalent work experience Strong working knowledge of industry standards and best practices in their discipline Excellent knowledge of tools required by their discipline (Software – Visual Studio [C, C#, VB.NET], Labview, PLC programming, Mechanical – SolidWorks, Electronics – Wiring and setup, basic soldering skills) with demonstrated ability in past project accomplishments Problem solving skills using a clear understanding of facts and implementation of test plans and solution strategies Solid interpersonal skills for proper function in a team environment Exceptional verbal and written communication skills with proficiency using Microsoft Office and Google products Exceptional organizational and prioritization skills Self-motivated, have a positive attitude and a results oriented approach to business Demonstrated ability to work independently as well as in a team environment A valid passport and the ability to travel frequently domestically or international Tolerable against Frequent travel and onsite support How to submit your interest? If you are interested in this exciting opportunity and working for a fast-growing global technology company with an inspiring and engaging workplace environment, please submit your application to our Human Resources team in confidence by clicking the “Apply Now” button. While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration. We look forward to talking to you about the possibilities of beginning a rewarding new chapter of your career! Why being inclusive is important to us? At LMI Technologies, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths. If you are interested in working for a fast-growing global technology company with an inspiring and engaging workplace environment, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career. We assure you, once you complete your application, your information is safe with us. To learn more about how we use your personal data, please review our Privacy Policy (https://lmi3d.com/privacy-policy).

Responsibilities

The Solution Project Engineer will support sales activities at a technical level by applying product knowledge of LMI sensors and networking products. This role involves working closely with customers to provide 3D vision solutions, resolving technical issues, and supporting successful sales outcomes.