Solution Sales Executive, Security at ServiceNow

Causeway Bay, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solution Sales, AI Integration, Account Planning, Territory Strategy, Digital Transformation, ROI Analysis, Sales Cycle Management, Customer Service, Business Sales Processes, Coaching

Industry

Software Development

Description

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people. Job DescriptionThe Solution Sales Manager will oversee market success of ServiceNow's [insert specific product line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.What you get to do in this role:The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.Support territory strategy and planning to improve vertical understanding, account use case targeting and executionProvide input to AE during the account planning process based on territory strategy and recommendationEnsure recommendation to territory strategy and account planning is aligned with Now Value principlesSupport customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement modelCoach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycleCustomize the time allocation of responsibilities to the needs of the territory and account team and celebrate successesChampion diversity and belonging to contribute to an open and inclusive environmentQualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.5+ years knowledge on return on investment of specialty solutions area to lead solution winExperience as an AE, or in alternative sales/ customer service roleUnderstanding of business sales processesTraver required: 30-50%Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible

Responsibilities

The Solution Sales Manager oversees the market success of specific product lines by supporting territory strategy and account planning. They partner with customers to envision digital transformation value and coach account teams on specialty solution knowledge.