Solution Specialist, AI Business Process at Microsoft

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Engagements, Public Sector, Stakeholder Management, CRM, ERP, AI, Low Code Technology, Account Planning, Deal Strategy, Negotiation, Execution, Forecasting, Pipeline Hygiene, Digital Transformation, Relationship Management, Compliance

Industry

Software Development

Description

Overview As an AI Business Process Sales Specialist, you will play a pivotal role in driving end-to-end business transformation across NSW Government customers. You bring experience in managing high-value relationships within the public sector and have a minimum of 5 years, preferably 10 years of experience in sales engagements or a working understanding from your time within government. With a background in navigating stakeholders across both business and IT, you also bring a strong work ethic with experience successfully orchestrating across internal teams, partners and services organizations. This role is based in Sydney only. Responsibilities Drive connected, end-to-end business transformation solutions across multiple business units within the NSW Government with experience in CRM, ERP, AI or Low Code technology sales. Lead all stages of the sales process, including account and opportunity planning, deal strategy, negotiation, and execution. Engage with complex customer environments and guide them through decision frameworks and evaluation plans. Craft and negotiate terms for significant transformation initiatives, ensuring alignment with customer objectives and compliance requirements. Maintain accurate forecasting and pipeline hygiene to support business performance and planning. Leverage relationships within the NSW Government sector to deliver consistent, measurable outcomes. Qualifications Required qualifications: Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience. Minimum of 5 years experience selling solutions with connected end-to-end business transformation across business units. 5 years+ leading sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in complex customers or similar experience managing stakeholders Experience in deal crafting, negotiating terms and contracts for digital transformation initiatives. Preferred qualifications: 5+ years of experience leading sales processes within government, especially NSW Government, Strong forecasting and maintaining pipeline hygiene. Having Australian citizenship is preferred. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The Solution Specialist will drive end-to-end business transformation solutions across multiple business units within the NSW Government. This includes leading all stages of the sales process and engaging with complex customer environments.