We're looking for a rare breed of Solutions Architect: someone who moves as comfortably in the boardroom as in the server room.

Someone who understands business outcomes, risk, governance, security, cloud, infrastructure, automation, and AI, not as separate disciplines, but as one coherent picture. Someone who can design a strategy, then roll up their sleeves and build it.

We're seeking a senior technical leader who can assess complex environments, define practical future-state architectures, guide clients through transformation, and lead the delivery of outcomes that are secure, supportable, and commercially sensible. You'll work directly with executive stakeholders, technical teams, vendors, and project delivery resources to solve real business problems using technology.

Technology doesn't fail because organisations can't buy products. It fails because too few people can connect business objectives, operational realities, security requirements, and technical execution into a coherent strategy.

We're looking for someone who can do exactly that.

If you can design the solution, explain it to the board, automate it, secure it, and still have it standing up supportably three years later, we'd like to talk to you.

Architecture & Strategy

• Lead discovery workshops and technical assessments
• Develop technology roadmaps aligned to business goals
• Design cloud, infrastructure, security and modern workplace solutions
• Produce architecture documentation, recommendations and business cases
• Translate technical complexity into executive-level language
• Advise organisations on risk, governance and technology investment decisions

Cloud & Infrastructure

• Design and govern Microsoft 365, Azure and hybrid environments
• Architect identity, access management and Zero Trust solutions
• Drive infrastructure modernisation initiatives
• Lead migration and transformation programmes
• Ensure solutions remain scalable, supportable and operationally efficient

Security & Governance

• Design security controls and governance frameworks
• Advise on cybersecurity maturity and uplift initiatives
• Develop strategies around identity, compliance, DLP, conditional access and privileged access management
• Participate in incident response, post-incident reviews and resilience planning

Automation & Innovation

• Identify operational inefficiencies and opportunities for automation
• Design and implement workflow automation solutions
• Leverage APIs, scripting and AI technologies to improve business outcomes
• Drive an automation-first culture across both internal and client environments

Leadership & Client Engagement

• Act as a trusted advisor to CIOs, IT Managers and executive stakeholders
• Mentor engineering and delivery teams
• Support complex sales engagements, proposals and tenders
• Contribute to service development and strategic direction

What we’re looking for (must-have)

Technical Capability

Strong experience across several of the following:

• Microsoft 365
• Azure
• Entra ID
• Intune
• Hybrid Infrastructure
• Identity & Access Management
• Networking and Security Architecture
• Virtualisation Platforms
• Endpoint Management
• Cloud Migrations
• Disaster Recovery & Business Continuity
• Cybersecurity Frameworks
• Automation Platforms
• PowerShell and API Integration

Architecture Skills

You should demonstrate experience in:

• Enterprise architecture
• Solution architecture
• Technical governance
• Technology assessments
• Complex project delivery
• Risk analysis
• Vendor management
• Strategic planning

Personal Attributes

We're looking for someone who:

• Thinks commercially, not just technically
• Is pragmatic rather than theoretical
• Can challenge assumptions constructively
• Enjoys solving difficult problems
• Communicates clearly with both technical and non-technical stakeholders
• Has high levels of ownership and accountability
• Is naturally curious and continuously learning
• Can operate independently without needing excessive structure

What Success Looks Like

In this role you will:

• Become a trusted advisor to executive stakeholders
• Improve security, resilience and operational maturity across client environments
• Reduce complexity through standardisation and automation
• Help organisations make better technology decisions
• Deliver solutions that balance capability, cost, risk and supportability
• Influence strategic direction while remaining close enough to technology to understand how it actually works

Bonus Points

Experience with:

• MSP or professional services environments
• AI and workflow automation
• Multi-tenant environments
• DevOps or Infrastructure as Code
• Data platforms and analytics
• ISO 27001, Essential Eight or similar frameworks
• Tender responses and pre-sales architecture
• Executive reporting and board-level engagemet

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a solutions architect?
• What's your expected annual base salary?
• 
  

Full job description

Join Accent Group one of Australia and New Zealand’s largest retail groups. With 850+ stores, 34 iconic brands and 30+ online platforms, we’re home to some of the world’s most recognised names, including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, Lacoste, Sports Direct and Vans. We’re driven by innovation, passionate about our people and committed to creating exceptional experiences for our customers and teams. Here individuality is celebrated, performance is rewarded and you’ll be empowered to make your mark!

About The Role

We’re looking for a Supply Chain Coordinator to join our team at Accent Group and play a key role in supporting the day-to-day flow of product across our supply chain. From inbound and fulfilment through to freight and store deliveries, you’ll help ensure our operations run efficiently, KPIs are achieved and our 3PL and transport partners are performing at their best.

Working closely with internal teams, 3PL providers and external carriers across Australia and New Zealand, you’ll be responsible for coordinating operations, managing exceptions and identifying opportunities to improve processes, service and cost.

Key Responsibilities

• Coordinate daily inbound operations with internal stakeholders and 3PL partners across AU/NZ
• Monitor inbound SLAs, KPIs and exceptions, ensuring issues are identified and actioned
• Track forecast vs actual volumes and align operational requirements with business needs
• Support daily fulfilment operations across 3PL providers, ensuring service, accuracy and dispatch targets are achieved
• Complete daily reconciliation between ERP and WMS/OMS systems and investigate discrepancies
• Coordinate wholesale customer requirements, including fulfilment and value-added services (VAS)
• Coordinate freight requirements for new store openings and store closures with transport providers
• Act as a key point of contact for freight and delivery escalations across the wider business
• Build strong relationships with internal stakeholders, 3PL providers and transport partners
• Identify and support continuous improvement initiatives across fulfilment, freight and outbound operations, with a focus on efficiency and cost
• Prepare reporting and provide operational insights to support business planning and decision-making

About You

• Experience in supply chain, logistics, fulfilment or operations
• Experience working with 3PL providers and/or transport carriers
• Strong understanding of KPIs, SLAs, forecasting and operational reporting
• Strong analytical and problem-solving skills with excellent attention to detail
• Confident managing stakeholders and building relationships with internal and external partners
• A proactive approach to identifying issues and driving solutions
• Ability to manage competing priorities in a fast-paced, high-volume environment
• Experience working with ERP and WMS/OMS systems, preferably AP21
• Strong communication skills and the ability to work collaboratively across multiple teams