About the job

About the role

In this role you will shape strategic enterprise solutions end-to-end – from discovery and assessment through design and delivery – across diverse technologies and complex client environments. You will collaborate closely with architects and technical leaders, guide architectural decisions on projects of any size, and directly influence SoftServe’s architecture standards and competence development, ensuring scalable, robust solutions that drive meaningful business impact.

Responsibilities

• Collaborate with business and technical stakeholders to elicit, analyze, and translate requirements into actionable, scalable technology strategies and solution designs that improve alignment with customer needs and reduce delivery risks
• Design and document end-to-end solution architectures, covering infrastructure, security, integration, and scalability aspects, while working closely with enterprise stakeholders to ensure adherence to organizational standards and customer expectations
• Lead architectural engagements and service executions (such as Discovery and Assessment), coordinating with project teams and stakeholders to achieve high-quality outcomes, clear architectural direction, and consistent stakeholder alignment
• Oversee and support solution implementation activities, guiding technical teams to ensure that delivered solutions remain aligned with the original design, established technical standards, and business goals throughout the project lifecycle
• Define and enforce engineering and architectural standards, best practices, policies, and procedures across projects, driving consistency, maintainability, and quality of technology solutions
• Conduct architectural risk assessments during all stages of the solution lifecycle, identifying potential issues and defining mitigation strategies to enhance solution robustness and reduce operational and security risks
• Mentor and support architects and technical team members by sharing architectural knowledge, advising on best practices, and fostering competence development to elevate overall technical excellence across projects
• Provide higher-level leadership in large-scale architectural transformations, aligning enterprise-level technology strategies with project-level execution to ensure coherent, scalable, and sustainable change across the organization
• Establish and maintain a secure customer data management process together with the Project Leadership team, covering data obtaining, exchange, storing, retention, and deletion throughout the whole project lifecycle to ensure compliance with contractual commitments and company policies
• Follow off-boarding and project closure procedures, applying customer data retention and deletion rules defined in contracts and company policies to ensure proper and secure handling of data at the end of projects
• Follow Privacy Information and Data Protection company policies in all solution and architectural activities to ensure the security of customer data used for project purposes and to maintain regulatory and contractual compliance

Requirements

• Strong educational background with a Master’s degree in Computer Science, Information Technology, or a related field