ABOUT MEGAPORT

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

THE ROLE

As a Solutions Architect aligned to a Sales Pod, you’ll work side-by-side with an Enterprise Sales Executive and Customer Success Manager to drive new business and grow strategic accounts. You’ll be responsible for crafting solution architectures, guiding customers through technical decision-making, and supporting long-term success through onboarding and optimization. This cross-functional role spans both pre-sales and post-sales activity, ensuring a unified customer experience from first interaction to long-term value realization. If you’re someone who enjoys solving complex problems, collaborating deeply with sales and customer teams, and designing high-impact network architectures—this role is for you.

WHAT YOU’LL BE DOING

• Serve as the technical lead across your assigned Sales Pod, partnering closely with an Enterprise Sales Executive and Customer Success Manager.
• Design scalable Layer 2 and Layer 3 network solutions tailored to enterprise cloud strategies and digital transformation initiatives.
• Lead technical discovery, solutions, and architecture design during the pre-sales process.
• Deliver product demos, workshops, and architecture sessions that align to business needs and technical goals. Support onboarding and expansion conversations to ensure long-term adoption and satisfaction.
• Build trusted advisor relationships with IT architects, engineers, and decision-makers at enterprise accounts.
• Maintain deep knowledge of Megaport’s platform, APIs, and ecosystem of cloud partners (AWS, Azure, Google Cloud, Oracle, etc.).Contribute to documentation, playbooks, and technical enablement to elevate pod-level execution.
• Coordinate with internal specialists and the Global SA team to drive consistency and innovation across regions.