Key ResponsibilitiesManaged services onboarding: Lead and support onboarding activities for new managed services clients, beginning with the Dubai engagement, with an ongoing focus in Europe and APAC territories.
Cross functional integration: Critical to successful onboarding is the integration of new Managed Services engagement with our service delivery (CX) teams and Account Management.
Program collaboration: Work closely with the VP of Solutions Engineering to shape and refine managed services onboarding methodology as the program scales.
Sales support: Partner with the sales team throughout the managed services sales cycle — solutioning, scoping, technical presentations, and proposal development.
Ongoing Business Expansion: Remain involved with long-term growth strategies for each assigned Managed Services account in partnership with Account Management team.
RequirementsBackground in technology solutions architecture or engineering
Experience in eDiscovery (litigation support, information governance, or related legal technology)
Ability to travel and support engagements across European and APAC time zones
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