ABOUT US

Nurix.ai is at the forefront of AI innovation, developing cutting-edge AI and LLM solutions to enhance productivity and automation. We envision a world powered by super-intelligent AI agents that transform how businesses engage with customers. Our cutting-edge AI agents do more than just solve problems, they create opportunities.

MUST-HAVE SKILLS:

• Strong background in solution architecture, software engineering, or platform integration.
• Experience deploying enterprise-scale AI/ML, SaaS, or conversational AI systems.
• Proficiency with cloud platforms (AWS, GCP, Azure) and modern API-driven architectures.
• Familiarity with enterprise integration patterns (REST, GraphQL, event-driven, middleware, SSO, data lakes, etc.).
• Excellent communication and stakeholder management skills—comfortable presenting to both engineers and executives.
• Proven program management experience, with ability to manage complex enterprise deployments, align cross-functional stakeholders, and deliver against timelines.

NICE-TO-HAVE SKILLS

• Experience with LLMs, NLP/NLU frameworks, and conversational design best practices.
• Experience with LLMs, NLP/NLU frameworks, and conversational design best practices.
• Knowledge of contact center platforms (Genesys, Five9, Twilio, NICE, Amazon Connect).
• Hands-on experience with RPA, workflow automation, or enterprise knowledge management systems.
• Prior consulting, forward-deployed engineering, or customer-facing technical roles.

ABOUT THE ROLE

We are seeking a Forward Deployed Engineer / Solution Architect to work closely with enterprise customers and help them successfully adopt and scale conversational AI solutions. This role is highly customer-facing, combining technical expertise, solution design, client engagement and leadership with a strong focus on driving measurable business impact.
You will serve as the bridge between our AI product/platform teams and enterprise clients—ensuring successful integrations, managing complex delivery programs, and enabling customers to maximize the value of conversational AI across their organizations.
Location: Canada or USA