For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our “Better Together” ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

POSITION DESCRIPTION:

Solutions Architects (SA) are key technical resources focused on delivering solutions to accelerate the growth of PAR’s software business. The Solutions Architect will develop a complete understanding of the assigned product’s capabilities and intended use. As a key technical advisor, the SA assists Sales Executives, Customers, and Support teams by providing the technological skills and operational knowledge of the restaurant industry to ensure hardware and software solutions are configured correctly to meet agreed-upon deliverables.

• Ensure exceptional customer satisfaction through implementation and support
• Perform infrastructure and requirements analysis for customer environments
• Provide technical leadership during onboarding, pilot, and deployment phases
• Design, build, and test custom solutions for menus, mobile and online ordering, and other cloud-based services
• Support lab and pilot environments and develop scalable implementation processes
• Train customers on database and configuration maintenance
• Prepare support documentation and LMS training materials
• Deliver technical sales support through demos, webinars, and Q&A sessions
• Collaborate with internal teams to align on deployment and support readiness
• Maintain working knowledge of customer operations to assist in problem resolution and team education