ARE YOU ALSO AN EXPERIENCED SOLUTIONS CONSULTANT OR HAVE SOME RELEVANT TRANSFERABLE EXPERIENCE?

We are in an exciting growth phase, and we need to grow our amazing team. We are looking for a Solutions Consultant to join our Customer Success Team.
The role is suited to a natural problem solver and somebody who feels very passionate about delivering outstanding service to our customers.
Our culture is extremely important to us, you will be joining a highly collaborative team environment! The team are friendly and naturally helpful, they also enjoy seeing the many achievements we’ve made in the development of our highly successful products!
We feel this is truly a great career opportunity for someone who wants to join a growing SaaS business and will thrive in an interesting and varied role.

ABOUT US:

myairops is global aviation software company providing premium SaaS solutions and services to the aviation industry with customers across the globe with diverse challenges including corporate flight departments, charter brokers, medical providers, military, business aviation operators and more. We’re lucky enough to work with some of the largest and most successful companies in the world. We’ve had an exciting journey so far! We’re expanding rapidly in response to the success of our products in the market, so we’re on the lookout for more brilliant people to join our team.

MORE ABOUT THE ROLE:

The Solutions Consultant is responsible for guiding customers through the myairops onboarding process. They work closely with business development, engineering, product, and support teams to ensure the customer’s journey runs smoothly from initial interest throughout implementation, then arriving at successful live operation.
Product demonstrations are a key part of the role, supporting our business development team, whilst enabling customers to understand the scope of the product and the potential for tailored solutions.
The role also requires the Solutions Consultant to take a leadership role in the customer onboarding process; acting as the trusted advisor and Subject Matter Expert through the onboarding engagement, and into hypercare.