Solutions Consultant

at  Lucidya

DAY-TO-DAY ACTIVITIES

• Conducting product demonstrations for prospective clients.
• Managing and following up on trial accounts to ensure successful onboarding.
• Scheduling and leading meetings related to renewals and ongoing client engagement.
• Supporting internal teams with presentations, client interactions, and other pre-sales activities.
• Utilizing CRM tools (e.g., HubSpot) to track client interactions and manage the sales pipeline.

QUALIFICATIONS & SKILLS

Experience:

• Minimum of 2 years in a similar or related role (sales operations, sales, account management), preferably within a SaaS company.
• Bilingual (English and Arabic Proficiency)
• Exceptional presentation and communication skills
• Strong account management abilities
• Proficiency in PowerPoint, Excel, and HubSpot
• Ability to read and interpret RFPs
• Excellent communication and interpersonal skills
• Ability to build strong relationships with clients and internal teams
• Strong problem-solving abilities and a proactive approach to challenges

ROLE OVERVIEW

As a Solution Consultant, you will play a crucial role in supporting our Account Executives and Account Managers. You will be responsible for demonstrating our solutions to potential clients, managing trial accounts, and conducting renewal meetings. This role requires a strong focus on both client-facing activities and internal support, collaborating closely with the Customer Experience (CX) and Sales teams.

KEY RESPONSIBILITIES

• Client Engagement: Conduct product demos, trial account meetings, and renewal discussions to ensure clients understand and derive maximum value from our solutions.
• Internal Support: Provide support to the CX and Sales teams to enhance client interactions and overall sales strategy.
• Follow-Up: Manage follow-up activities for trial accounts and renewals to maintain client engagement and satisfaction.
• Collaboration: Work closely with Account Executives and Account Managers to align client needs with our solutions and address any issues or concerns promptly.