Solutions Consultant

at  Open Text Corporation

Hiring Manager: Maurizio Marzotti
Talent Acquisition Advisor: Stefania Maria Ciobanu
Job Code Level: CEP4
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Your impact
The Open Text Professional Services team is comprised of more than 3,000 consultants who act as trusted advisors, managing long lasting relationships with more than 100,000 customers around the world. Professional Services is an enabler to our customers seeking to realize Return on Investment (ROI) from their investment in OpenText ITOM and cloud solutions. They are responsible for the delivery of business solutions, from pre-sales to post implementation. Our teams of experts help organizations solve issues, create value, improve business performance, and work more effectively in an increasingly digital world.

As aSolutions Consultant within the Professional Services division, you will be responsible for support and drive selling complex services offers to these customers. Your main focus will be:

• Customer Trusted Advisor(digital transformation consultant and strategic workshops execution)
• Solution Focus (strong focus on solution expertise on people-process-technology-data focused on customer outcomes)
• Pipe Development(lead pipe biz plan)

The PS Sales Consultant works closely the Account team, including the Account Executive, PS Client Manager and the technical pre-sales, as well as with the Professional Services Practice to develop strategy to digital transformation. Your role will put you at the heart of the client’s needs and constraints (budgetary, legal, regulatory, etc.) and will make you one of the client’s privileged contacts at OpenText. You will actively participate in the sale of innovative business solutions to meet the increasingly high expectations of our customers and reaching your targets.

What the role offers

• Engages with customers at senior level to shape their vision and jointly develop a roadmap for a transformational engagement.
• Deep experience in one solution area with expertise (Enterprise Search engine, Data Analytics, ITSM and Operations management).
• Leads one or more solution areas (big transformation plays or specific pillars).
• Drives a solution business plan to ensure a healthy pipeline and correct application of strategic plays in the geography.
• Leads the deal team in developing differentiating propositions fulfilling client vision.
• Assists Client Manager/SW Sales/xBU Sales in opportunity qualification and risk assessment.
• Responsible for validating/endorsing the complete people-process-technology solution for the deal.
• Works with delivery to ensure that solution design can be appropriately delivered and assists in a smooth transition to delivery.
• Partial delivery activities about what is sold, in order to support the handover and upselling.

What you need to succeed

• More than 15y´s experience in IT management and Digital Transformation for multinational corporations in IT Outsourcing and Software Professional Services.
• Strong communication skills in English and Dutch. Dutch speaking and Dutch based are mandatory requirements.
• Proven capabilities in Account management and collaboration with sales team in order to develop pipeline both in reactive and proactive way.
• Knowledge of IT4IT and main IT architecture standards.
• Strong skill about Structure and unstructured information management.
• Strong skill about data management and analytics.
• Strong skill about enterprise search engine, IDOL knowledge is a plus.
• Knowledge of IT project delivery and most common project management methodologies.

One last thing
At Open Text, our employees are our greatest asset. We have brought together a diverse community of people who respect each other and work together to deliver excellence. We provide a workplace that fosters teamwork and productivity, but we recognise that when employees are supported, we are all enriched. At the heart of our success are our people, so taking care of them is a priority for us. To do that, we have created a simple, transparent, and competitive benefits package.
OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us ataccommodations@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText’s vibrant workplace

As aSolutions Consultant within the Professional Services division, you will be responsible for support and drive selling complex services offers to these customers. Your main focus will be:

• Customer Trusted Advisor(digital transformation consultant and strategic workshops execution)
• Solution Focus (strong focus on solution expertise on people-process-technology-data focused on customer outcomes)
• Pipe Development(lead pipe biz plan

What the role offers

• Engages with customers at senior level to shape their vision and jointly develop a roadmap for a transformational engagement.
• Deep experience in one solution area with expertise (Enterprise Search engine, Data Analytics, ITSM and Operations management).
• Leads one or more solution areas (big transformation plays or specific pillars).
• Drives a solution business plan to ensure a healthy pipeline and correct application of strategic plays in the geography.
• Leads the deal team in developing differentiating propositions fulfilling client vision.
• Assists Client Manager/SW Sales/xBU Sales in opportunity qualification and risk assessment.
• Responsible for validating/endorsing the complete people-process-technology solution for the deal.
• Works with delivery to ensure that solution design can be appropriately delivered and assists in a smooth transition to delivery.
• Partial delivery activities about what is sold, in order to support the handover and upselling