OUR VISION IS TO BE THE UNIVERSAL SYMBOL OF TRUST, BRINGING CONSUMERS AND BUSINESSES TOGETHER THROUGH REVIEWS. WE ARE WELL ON OUR WAY—BUT THERE’S STILL AN EXCITING JOURNEY AHEAD. JOIN US AT THE HEART OF TRUST.

At Trustpilot, you’ll play a pivotal role in our Business Solutions Team by combining technical expertise with a sales savvy approach. As a Solutions Consultant, you’ll design and present tailored solution architecture for our largest clients, drawing on your background in SaaS, eCommerce, APIs, and integrations. You’ll work closely with our sales team to lead technical demos, run proof-of-concept trials, and answer complex questions—ensuring each solution fits the client’s architecture perfectly. Your friendly, confident guidance builds customer confidence from the first meeting through onboarding, making sure new Enterprise clients adopt our platform seamlessly and successfully.

WHO YOU ARE:

• Proven experience in Sales Engineering, technical presales or similar role.
• Strong technical background with fair understanding of software development and web technologies.
• Demonstrable experience of managing and completing RFI/RFPs.
• A command of HTML/CSS Skilled in Javascript, Python or other scripting languages.
• Comfortable learning new technology/systems quickly and efficiently.
• Excellent written and verbal communication skills.
• Strong stakeholder management skills with the ability to bridge the gaps between technical capabilities with customer requirements.
• Good business acumen.
• Ability to derive value from customer pain points.
• Adept at delivering the best customer service in a fast-paced environment.
• Deep passion and understanding for processes and systems and proactive in seeking opportunities to learn and improve existing ones.

ABOUT US

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

As a Solutions Consultant you’ll maintain a good balance in relation to product knowledge, focus on product reach and make sure that Trustpilot is able to close business by:

• Collaborating closely with the Commercial Team to understand client requirements and their objectives.
• Liaising with technical POCs to do technical discoveries and assess their needs.
• Designing and architecting comprehensive solutions that address the customer needs and align with their technical infrastructure, goals and requirements.
• Addressing technical questions, concerns, and objections raised by customers during meetings, providing clear and concise explanations and solutions.
• Planning and executing on validating our solutions fit and functionalities with the clients technical infrastructure.
• Partnering alongside the New Business and Customer success Commercial Teams to support executing on strategic deals.
• Translating the proposed technical solutions into clear value propositions to customers.
• Leveraging your technical expertise to support the Enterprise sales team in identifying and pursuing new opportunities.
• Combination of both pre and post sales strategic consulting

As a Solutions Consultant you’ll maintain a good balance in relation to product knowledge, focus on product reach and make sure that Trustpilot is able to close business by:

• Collaborating closely with the Commercial Team to understand client requirements and their objectives.
• Liaising with technical POCs to do technical discoveries and assess their needs.
• Designing and architecting comprehensive solutions that address the customer needs and align with their technical infrastructure, goals and requirements.
• Addressing technical questions, concerns, and objections raised by customers during meetings, providing clear and concise explanations and solutions.
• Planning and executing on validating our solutions fit and functionalities with the clients technical infrastructure.
• Partnering alongside the New Business and Customer success Commercial Teams to support executing on strategic deals.
• Translating the proposed technical solutions into clear value propositions to customers.
• Leveraging your technical expertise to support the Enterprise sales team in identifying and pursuing new opportunities.
• Combination of both pre and post sales strategic consulting.