Solutions Coordinator at Federal Group

Waterloo, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Coordination, Customer Service, Logistics Support, Stakeholder Management, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Administrative Capability, Multitasking, Organizational Skills, Communication, Reporting, Invoicing, Compliance Record Keeping, Risk Escalation, Incident Tracking

Industry

Software Development

Description

We are inviting expressions of interest for an Account Coordinator – Healthcare opportunity within COPE. This role can be based at any of our COPE locations across Australia. This is a great opportunity for someone looking to expand their experience, build coordination capabilities, and gain exposure within our growing Healthcare vertical. The role will play a key part in supporting service delivery and strengthening customer relationships across national healthcare accounts. ABOUT THE ROLE * Support the delivery of service across COPE’s Healthcare portfolio * Work closely with Account Managers, Operations, and Customer Service teams * A strong opportunity to grow your career within COPE’s Solutions function KEY RESPONSIBILITIES * Support Account Managers with day-to-day coordination of healthcare accounts * Act as a key contact for operational queries and customer follow-ups * Coordinate bookings, service delivery, and project movements * Monitor service performance and escalate risks or issues * Track incidents, claims, and support timely resolution * Assist with reporting, invoicing accuracy, and administrative processes * Maintain accurate customer and compliance records ABOUT YOU To be successful in this role, you will: * Demonstrated experience in account coordination, customer service, or logistics support * Strong organisational and multitasking skills * Excellent communication and stakeholder management skills * High attention to detail and strong administrative capability * Proficient in Microsoft Office (Excel, Outlook, PowerPoint) * Proactive, solutions-focused, and customer-centric APPLY NOW If you’re looking to take the next step in your career and grow within COPE, we encourage you to apply. For further information, please contact Hari Turaga, Talent Acquisition Specialist at: hturaga@cope.com.au

Responsibilities

Support the delivery of services across the healthcare portfolio by coordinating bookings, project movements, and operational queries. The role involves monitoring service performance, tracking incidents, and assisting with reporting and invoicing accuracy.