JOB DESCRIPTION

Procore is looking for a Solutions Engineer, to serve as a technical subject matter expert and champion the Procore platform through the evaluation and partnership process. You’ll partner with our Account Executive teams helping to articulate Procore’s overall value proposition.
As a Solutions Engineer, you’ll act as a trusted technical advisor to our prospects and clients, evaluating their existing business processes and systems to identify issues, gaps, and opportunities for improvement. You’ll work closely with stakeholders to understand their needs and design functional solutions using the Procore platform.
Successful candidates have experience owning pre-implementation technical support for prospects and partners from initial contact through product demonstration to close, and have held project management or roles within the construction industry including: Project Manager, Project Engineer, IT Solutions Manager, etc.
This role will report into our Manager, Solutions Engineering, and will be based in our Sydney office, Australia. We’re looking for someone to join us immediately.

ABOUT US

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
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• Own pre-sales technical support of prospects and partners from initial contact through product demonstration and close
• Evaluate current business processes and systems used by clients to identify inefficiencies, issues, or gaps in functionality to be solved by the Procore platform
• Engage with clients and internal teams to gather, clarify, and prioritise system requirements in line with business objectives.
• Design and configure functional solutions using Procore tools and integrations to address identified needs.
• Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
• Prepare clear documentation, including requirements, configuration details, and process maps, for use by delivery teams.
• Work closely with product teams and implementation teams to verify that delivered solutions meet agreed functional and business requirements and identify areas for growth.
• Help diagnose and resolve issues during implementation, providing technical guidance to ensure successful solution adoption.
• Recommend enhancements, extensions, or integrations to improve long-term system performance and business outcomes.