Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

EXPERIENCE:

• Experience in a presales position. 1-5 years’ experience in a similar role are nice-to-have.
• Proven and successful experience in working with sales.
• Proven track record in successful customer solution design in specific ICT (information & communication technologies) areas.
• Good understanding of ICT customer challenges and technologies.
• Experience in working with international teams and in an international environment.
• Expertise of how to apply architectural thinking to mission, strategy and vision in innovative ways that deliver positive impact and results to the business and ICT transformation solutions.

SKILLS/QUALIFICATIONS:

• Degree in Computer Science, Telecommunications or related field (STEM).
• Good understanding of information technology, communications, security concepts and the competitive environment.
• General knowledge of technical terminology or industry concepts related to the company’s products and services.
• Good communication and presentation skills. Proactive communication style ensuring timely status updates to account teams and customers.
• Having a can-do mentality.
• Willingness and appetite to learn new concepts and subjects, with the initiative to invest in ongoing professional development through self-study.
• Technical skills in Managed WAN incl SD-WAN, Unified Communications, Cybersecurity and Data networking and Cloud.
• Danish and English fluent.

WHY WE NEED THIS ROLE

Role holder will act both as an engine to increase sales and as the solution owner for the design engagements. She/He will support the sales organisation to meet and exceed Colt objectives in selling Colt services by being the technical point of contact within the account team. Role holder will collaborate and support senior solution engineers and architects.

The role consists of helping sales generating, designing and closing opportunities on their list of accounts. For each opportunity he/she is engaged on, the role includes gathering and translating customer requirements into a high level technical and service design, to ensure client satisfaction by meeting their defined technical expectations:

• Opportunity detection, generation, qualification and requirements gathering
• Solution design including underlying technical architecture, service definition and transition plan
• Technical and product expertise to the customer during the presales stages
• Presentation of that solution to the customer

WHAT YOU WILL DO

• To be the customer’s technical consultant, allowing a review of the customer’s current services and leading to a reengineered solution for better performance, cost savings and easier management for the customer and the network. Become and act as the trusted advisor inside the customer’s organization.
• Meet and work closely with the customer to understand their business objectives, needs, requirements and compelling criteria to better shape the solution and translate them into a high level technical and service design that integrates smoothly into the customer environment.
• The Solution engineer will interact with various internal and external stakeholders to ensure successful project build, delivery and run. Colt internal teams and stakeholders are next to the sales teams, engineering, Design, Delivery and Operations, to ensure each is aware of the customer solution and to create an effective installation.
• Understand current and emerging technologies to provide the customers with the information needed to make informed telecommunications decisions. Look at Colt offerings and provide a complete solution for a customer based on industry-proven technologies.
• Ensure timely and accurate qualification of opportunities.
• Partner with the sales team to recommend the most appropriate solution to the customer.
• Own the solution during the assess and design phase, up to ordering.

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• Ensure the functional design is aligned to industry trends and is cost efficient.
• Document the Solution design to a level of detail and rigour that enables customer to comfortably contract with Colt for a clearly defined service and solution and service outcome.
• Maintain a high degree of and thorough knowledge of all Colt products, services capabilities.
• Act with autonomy in managing work load and provide leadership in acting on a sales opportunity.
• Actively participate in (specialist) communities to ensure that successful innovative solutions and best practices are promoted and shared.
• Demonstrate and apply advanced technical and architectural knowledge.
• Adherence to Colt governance processes, tools and sales methodology.