Solutions Engineer at First Street
New York, New York, USA -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

150000.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

Who we are: First Street is the standard for Climate Risk Financial Modeling. We use transparent and peer-reviewed methodologies to calculate the past, present, and future climate risk for every property in the world. We started working with the world’s leading climate scientists to create groundbreaking, climate-adjusted, property specific models over 8 years ago and haven’t stopped.
Our mission: We exist to connect climate and financial risk.
Our data: We create physics-based, deterministic models of flooding, wildfire and hurricanes, and advanced statistical models of extreme heat, air quality, drought, hail, severe convective storms, winter storms, and more. All of this data is used to create property-level financial risk metrics and macroeconomic variables to quantify the impacts of climate, property by property.

Our customers: We empower governments at the highest levels to make smart regulations, businesses to avoid bad investments, and everyday Americans to understand their personal risk from climate change. We are relied on every day by:

  • Agencies ranging from the U.S. Department of Treasury to Fannie Mae
  • The world’s biggest banks such as Bank of America and Wells Fargo
  • Institutional investors like Nuveen and Blackstone
  • Millions of everyday users on Zillow, Redfin, Realtor.com, Homes.com, and more

We believe: With the right data, we can identify the problems, avoid bad investments, and implement solutions. This is why we have invested tens of millions of dollars into our science, data, people, and products and have raised tens of millions more to move even faster. Read more about our culture here and see what Climate Risk Financial Modeling is all about here.
Come join us and use your talents to change the world.
Team & Role Overview: We’re looking for a skilled asset owner / asset manager and solutioning expert to join First Street as part of our Solutions Engineering & Customer Success team. In this role, you will work closely with our product and science teams to bridge the gap between technical capability and client business needs.
This position requires a combination of deep experience in the asset owner and asset manager space, or at a SaaS company selling into these organizations, along with investment analysis expertise, a sales mindset, and a strong understanding of how climate model outputs are integrated into financial and investment decisions. Strong communication skills are essential, as you will support our account executives and customers as a trusted technical partner, translating our product into actionable business insights, guiding clients on adoption, and collaborating closely with our climate science, economics, product, and data teams to shape product requirements and ensure effective customer implementation.
You will report directly to the Director of Enterprise Solutions but work closely with all teams to understand customer needs, provide technical support during the sales process, influence the evolution of our product roadmap, and ensure that our solutions are effectively developed and implemented to meet the requirements of asset owners and managers.

Responsibilities
  • Collaborate with account executives to understand customer business need / pain points, and provide technical support and analytical solutioning throughout the sales process
  • Act as a subject matter expert for all internal and external stakeholders to help guide solutions in a way that will resonate with financial organizations
  • Perform live demonstrations of the First Street Enterprise Suite software solution to showcase its capabilities in real time, working with account executives to tailor presentations and product demonstrations to address business needs and use cases, highlighting the value and capabilities of First Street’s solutions
  • Build sales materials with the support of our marketing team that translate our product capabilities into actionable business outcomes for asset owners and managers
  • Work closely with First Street’s climate science, economics, data and software engineering teams to understand and effectively communicate the technical aspects of our products, as well as to provide feedback from customers that directly impact our roadmap
  • Prepare and validate datasets provided by clients, ensuring accuracy and consistency
  • Assist in the preparation of proposals, RFP responses, and other technical sales materials
  • Respond to customer inquiries regarding our data product, providing clear and detailed explanations of data fields, methodologies, and appropriate usage
  • Address technical questions related to data delivery mechanisms, API integrations, and data formats to ensure smooth and efficient implementation for customers
  • Develop and maintain strong relationships with key technical stakeholders at customer organizations
  • Stay informed on industry trends, competitive landscape, and advancements in climate science and technology to effectively support the sales team
  • Work with the climate implications team to draft research and reports that highlight the value of our data in a way that the press and financial industry would care about
  • Travel as required to meet with customers and support sales efforts which would include representing First Street at public events
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