Solutions Engineer II (Remote London) at Panopto
Remote, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

77000.0

Posted On

09 Jul, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Salary Negotiations, Salesforce, Health Insurance, G Suite, Scorm, Communication Skills, Flexible Spending Accounts, Facts, Information Systems, Slack, Computer Science, Base Pay, Aws

Industry

Information Technology/IT

Description

Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video.
As we continue to support growth and expansion, we are seeking an experienced Solutions Engineer II to play a crucial role in our dynamic team, sharing technical expertise and delivering solutions that empower businesses and educational institutions.

POSITION SUMMARY:

As a Solutions Engineer II, you will play a pivotal role in presenting Panopto’s product functionality and overcoming technical objections. Common responsibilities include: being a key pre- and post-sale technical advisor, gathering product feedback, sharing integration and security information, and taking part in formal document submissions (e.g. security assessments and tenders). Other responsibilities may be assigned to help drive our vision and mission in alignment with our organization’s values.
In this role, you will

REQUIRED QUALIFICATIONS:

  • At least 5-6 years of experience in a customer-facing role, solving technical issues.
  • A degree in computer science, information systems or similar is preferred.
  • Knowledge of Panopto’s product or relevant tech stack and technologies is preferred. This includes, but is not limited to: AWS, SSO integrations, APIs, LMS integrations (LTI), SCORM, HLS video, AI, Salesforce, Slack, Zoom, G Suite, Responsive, Vanta, and Postman.
  • Through your past experiences, you have a solid track record of professional and effective verbal and written communication skills.
  • Quick learner who rapidly acquires and applies new skills effectively in work situations.
  • Strong analytical thinker, capable of breaking down problems and evaluating options based on costs, benefits, and risks.
  • Proactive in implementing new knowledge and skills promptly to enhance job performance.
  • Persuasive and convincing, able to inspire and motivate others using facts, logic, and enthusiasm.
  • Effective communicator, skilled in choosing appropriate content and methods for different audiences.
  • Clear and credible speaker, adept at selecting the right tone for various situations.
  • Good listener, receptive to feedback and capable of considering others’ perspectives.
  • Comfortable using web and video applications.
    Total Rewards: The salary range for this position is $70,000 - $77,000 GBP per year. This position is also eligible for commission earnings per the Sales Commissions Plan with a total on-target-earnings of $100,000 GBP as part of the compensation package.
    Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you.
    At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.
    The Team: Panopto’s productive and impactful Solutions Engineering team collaborates effectively to translate prospective customer needs into valuable solutions. The team has deep technical expertise, prioritizes customer needs, and continuously learns and adapts to deliver tangible results.
Responsibilities

WORK YOU’LL DO:

  • Responsible for presenting the product to potential and existing customers at field events such as conferences, trade shows, etc.
  • Responsible for developing new ways to deliver product demonstrations
  • Record informative video content for the benefit of Sales and other teams
  • Respond to formal document requests in the form of RFI / RFP / Security questionnaires and provide security and compliance information to potential and existing customers
  • Evaluate the technical capabilities of potential partners
  • Participate in evaluations of new products and services
  • Present products at field events (e.g. conferences, user group meetings, and prospective customer onsite).
  • Identify and share trends within sales opportunities, such as new integration requests and product improvements.

WHAT IF YOU DO NOT PROVIDE PERSONAL DATA?

You are under no statutory or contractual obligation to provide data to Panopto Global Ltd during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

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