Oxipital AI is on a mission to revolutionize the manufacturing industry with its cutting-edge AI-enabled machine vision solutions. These solutions, when implemented, drive greater resilience, operational efficiency, and sustainability in the most complex and critical manufacturing processes. As a fast-growing company striving to make a difference every day, we are seeking a collaborative and dynamic Solutions Engineer to join the team. The Solutions Engineer will work closely with customers to best understand their technical needs and effectively translates customer needs to design requirements in partnership with the product development team.
If you are passionate about AI, machine vision, and robotics, thrive in a fast-paced environment, and are eager to make an impact, we’d love to hear from you.

Primary Responsibilities:

• Partner with sales team to determine customer requirements
• Build and test prototypes for customer applications
• Program and tune 3D vision system
• Develop robot programs to verify application feasibility
• Own technical relationship with customer
• Simultaneously manage multiple customer projects to ensure that all relevant technical information is documented, and products are delivered on time.
• Provide applications/sales engineering support (robot setup and testing) for development engineering
• Support on-site installs and maintenance
• Provide phone (tech) support and troubleshooting for customers
• Provide training for customers and Oxipital AI employees
• Design, build, and program tradeshow systems as and represent Oxipital AI as technical expert
• Provide applications/sales engineering support (incl. creating use case videos) to marketing team
• Ensure technical manuals are correct and complete
• Develop application notes to expand on manuals as needed

Requirements:

• BS in Mechanical or Electrical Engineering; specialization in robotics preferred
• Minimum 2 years’ experience working in Solutions Engineering role or similar
• Ability to program and work with robots typically used in industrial or general automation (e.g., one or more of ABB, Fanuc, Kuka, Yaskawa)
• Experience with industrial controls (e.g., studio5000) preferred
• Experience with 3D design modeling tools; Solidworks experience preferred
• Experience with vision system preferred
• Strong written and verbal communication skills and experience with MS Office suite
• Experience working with SalesForce preferred
• Start-up experience preferred
• Positive can-do attitude with a passionate customer focused problem-solving approach
• Ability to commute and work in the Bedford, MA office
• Ability to travel up to 25%

• Partner with sales team to determine customer requirements
• Build and test prototypes for customer applications
• Program and tune 3D vision system
• Develop robot programs to verify application feasibility
• Own technical relationship with customer
• Simultaneously manage multiple customer projects to ensure that all relevant technical information is documented, and products are delivered on time.
• Provide applications/sales engineering support (robot setup and testing) for development engineering
• Support on-site installs and maintenance
• Provide phone (tech) support and troubleshooting for customers
• Provide training for customers and Oxipital AI employees
• Design, build, and program tradeshow systems as and represent Oxipital AI as technical expert
• Provide applications/sales engineering support (incl. creating use case videos) to marketing team
• Ensure technical manuals are correct and complete
• Develop application notes to expand on manuals as neede