Solutions Engineer at Powernet
Orlando, Florida, USA -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 25

Salary

95000.0

Posted On

19 Jul, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Presentation Skills, Endpoint Security, Connectwise, Operations, Renewals, Virtualization, Strategic Thinking

Industry

Marketing/Advertising/Sales

Description

WHO WE ARE

Powernet is a people-first managed-services provider delivering fully-managed network, cybersecurity, desktop, and server solutions that free our clients to focus on what matters most. Our collaborative, community-minded culture blends professional growth with real-world impact—perfect for anyone ready to shape the future of IT services.

QUALIFICATIONS

  • 5+ years in Sales Engineering / Solutions Architecture within an MSP or MSSP environment.
  • Documented success scoping and closing managed services deals (network, desktop, server, cybersecurity).
  • Demonstrated MSP account-management chops: leading onboarding, QBRs, renewals, and upsell motions in partnership with Customer Success / Account Management teams.
  • Hands-on expertise with endpoint security, backup/DR, virtualization, cloud networking (Azure/AWS), enterprise routing/switching, Wi-Fi, and NGFW.
  • Proficient with RMM, PSA, and documentation platforms (HaloPSA, ConnectWise, N-able, IT Glue, etc.).
  • Strong understanding of CIS / NIST controls, zero-trust concepts, and layered-security design.
  • Excellent communication and presentation skills; able to translate complex technical topics for C-suite and non-technical stakeholders.
  • Proven problem-solver with strategic thinking and the ability to collaborate across Sales, Engineering, and Operations.
  • Willing and able to travel for client workshops, site surveys, and key installations.
Responsibilities
  • Champion Powernet’s mission, values, and community impact in every client interaction.
  • Support the sales organization in all technical matters—pre-sales discovery, live demos, proposal creation, closing, and post-sale hand-off.
  • Qualify sales leads from a technical standpoint, focusing on managed network, security, desktop, and server opportunities.
  • Serve as the primary technical resource on sales calls; educate prospects and partners on features, specifications, integrations, and MSP best practices.
  • Design and price integrated service packages that meet business, compliance, and budget requirements.
  • Join onboarding calls, Quarterly Business Reviews (QBRs), and renewal checkpoints—leveraging your MSP account-management experience to surface upsell paths and ensure customer success.
  • Promote MRR growth by spotting cross-sell/upsell opportunities in existing accounts and working with Account Managers to close them.
  • Conduct product and portal demonstrations—Fortinet NGFW, RMM/PSA dashboards, EDR consoles, backup portals—to illustrate solution value.
  • Develop comprehensive SOWs, runbooks, network diagrams, and BOMs to support the sales process.
  • Provide technical expertise during negotiations, addressing objections around performance, security, and total cost of ownership.
  • Join onboarding calls and Quarterly Business Reviews (QBRs) to ensure smooth implementation and identify expansion / upsell paths.
  • Collaborate with Product and Engineering to relay market feedback and recommend new managed-service tiers or feature enhancements.
  • Maintain deep working knowledge of routers, switches, Wi-Fi, VPNs, firewalls, IAM, endpoint management, virtualization, and cloud networking.
  • Promote MRR growth by spotting cross-sell/upsell opportunities in existing accounts.
  • Represent Powernet at industry events, user groups, and community outreach programs.
  • Perform other duties and responsibilities as assigned.
    Requirements:
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