CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With solutions for Sales Planning and Incentives, we help revenue teams automate processes, hit revenue targets, and adapt with business change, ultimately driving efficient growth. It’s time to rethink ROI - your return on incentives - with CaptivateIQ.
With backing from Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning.

REQUIREMENTS

• 2+ years as a Solutions Engineer, CaptivateIQ user, or equivalent, specifically with enterprise SaaS software that involves hands-on configuration and deep product understanding.
• Strong technical aptitude, with the ability to understand and explain complex systems; comfort with Excel modeling and SQL concepts. Familiarity with a scripting language like Python is a plus.
• Experience with system integrations, including connecting CRMs (e.g., Salesforce), ERPs (e.g., Netsuite), or billing platforms (e.g., Zuora) in sales or implementation cycles.
• Demonstrated ability to deliver tailored demos that align with customer use cases and convey business value.
• Excellent communication and storytelling skills, with a focus on translating technical details into clear, compelling narratives for both technical and non-technical audiences.
• Collaborative mindset, with experience working cross-functionally with teams like Product, Sales, Support, and Engineering.
• Self-starter mentality, with the ability to work independently, manage time effectively, and thrive in a fast-paced startup environment.
• Familiarity with value-based selling methodologies and ability to adapt sales messaging to resonate with various buyer personas.
• Willingness to travel 1–2 times per quarter for team meetings, customer visits, or company events

ABOUT THE ROLE

CaptivateIQ is seeking a Solutions Engineer to drive technical wins in our B2B SaaS sales cycles. You’ll partner with Sales on discovery, demos, and deal strategy while collaborating with Product and Engineering to influence our roadmap.
Our most successful SEs are strong technical thinkers, confident storytellers, and collaborative problem-solvers. This role is ideal for someone who thrives in fast-paced environments and enjoys both building and presenting tailored solutions.
At CaptivateIQ, you’ll join a high-growth company with clear paths for advancement, direct influence on product direction, and a culture that values authenticity, creativity, and customer obsession. If you’re excited to make an impact and grow your career, we’d love to meet you.

RESPONSIBILITIES

• Support the Sales team with technical validation in sales cycles, including discovery, product demos, and strategic collaboration.
• Configure customized demo environments to reflect complex commission plans and enterprise data structures.
• Work cross-functionally with Product and Engineering to surface product feedback and identify future enhancements.
• Cultivate trust with prospects by sharing industry expertise and providing thoughtful consultation.
• Drive continuous process improvements internally to elevate both team efficiency and customer satisfaction.
• Collaborate with AEs to shape compelling value stories tailored to each prospect.