Position Overview
At Razor Technology, we believe technology should be a business enabler — secure, scalable, and seamless. As a Solutions Engineer, you’ll play a critical role in bringing that vision to life for our customers.
This isn’t just a behind-the-scenes engineering role — it’s a chance to architect, implement, and support advanced solutions across networking, security, cloud, and systems. You’ll work hands-on with best-in-class platforms (Cisco, Meraki, Fortinet, VMware, Nutanix, Microsoft 365, Azure, HPE/Aruba, and more) while collaborating directly with Solution Architects, Account Executives, and Project Managers to deliver results that drive business outcomes.
From pre-sales discovery through deployment and ongoing support, you’ll help customers modernize, secure, and optimize their environments — making you a trusted technical partner every step of the way.
What You’ll Do
Pre-Sales Support
- Partner with Solution Architects and Account Executives to understand customer needs and shape technical solutions.
- Participate in technical presentations, addressing customer challenges with tailored recommendations.
- Stay ahead of industry trends and emerging technologies to guide clients toward future-ready solutions.
Implementation & Deployment
- Design and deploy solutions across networking, security, servers, storage, and cloud.
- Configure and integrate platforms such as Cisco/Meraki, Fortinet, VMware, Nutanix, Microsoft 365, and Azure.
- Build hybrid and cloud integrations that maximize scalability and security.
- Validate solutions through testing, documentation, and seamless knowledge transfer.
Operations & Support
- Provide advanced support for deployed solutions — troubleshooting complex issues across systems and networks.
- Monitor environments, optimize performance, and ensure security compliance.
- Work within SLAs and KPIs to deliver exceptional customer service.
Service Development & Continuous Improvement
- Collaborate with product and engineering teams to evolve Razor’s service portfolio.
- Research emerging technologies and contribute to new service offerings.
- Create technical documentation, knowledge base articles, and training resources.
- Leverage customer feedback to enhance solutions and service delivery.
What We’re Looking For
- 7+ years of experience in solutions engineering, systems, or network engineering.
- Strong expertise in Cisco networking (IOS, Catalyst, Meraki, Nexus).
- Hands-on experience with Fortinet firewalls (FortiGate, FortiAnalyzer, FortiManager).
- Familiarity with HPE/Aruba networking, servers, and storage.
- Working knowledge of Microsoft technologies (Active Directory, Windows Server, Microsoft 365, Azure).
- Solid understanding of protocols (TCP/IP, VLANs, VPNs, DNS) and systems concepts (virtualization, storage, DR).
- Proficiency with monitoring/management tools (Auvik, OpsRamp, Prism).
- Preferred certifications: CCNA/CCNP, Fortinet NSE, HPE ASE, Microsoft (or equivalent).
- Strong problem-solving, troubleshooting, and communication skills.
- Ability to thrive in a fast-paced, collaborative environment.
Why Razor Technology?
Razor Technology is a leading IT solutions provider specializing in infrastructure, cloud, cybersecurity, and digital transformation. For more than 20 years, we’ve partnered with mid-market and enterprise organizations across financial services, healthcare, manufacturing, and beyond — helping them modernize technology, secure operations, and accelerate growth.
When you join Razor, you’ll be part of a culture that values innovation, teamwork, and professional growth. We provide:
- Cutting-edge projects across cloud, security, and hybrid IT.
- Professional development opportunities, including certifications and training.
- Collaboration with industry leaders in networking, virtualization, and cloud.
- Competitive compensation and benefits designed to support your success.
At Razor, you won’t just work on technology — you’ll help define the future of IT for our customers.
Job Type: Full-time
Work Location: Hybrid remote in Conshohocken, PA 1942