ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
We are seeking a Solutions Engineer to join our growing Sales Engineering department. This role is tailored for a detail-oriented technical professional who will be responsible for managing and responding to technical and security-focused due diligence questionnaires (DDQs). Over time, this individual will have the opportunity to expand their scope to support sales engagements as a coverage Solutions Engineer, helping to articulate the value of Egnyte to prospective customers.

YOUR QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 2+ years of experience in technical roles such as Solutions Engineering, Technical Support, Professional Services, IT Analyst or a similar position.
• Solid understanding of information security principles, compliance frameworks (e.g., GDPR, SOC 2, ISO 27001), and cloud technologies.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent written and verbal communication skills in English.
• Ability to quickly grasp and explain complex technical concepts to non-technical stakeholders.
• Bonus Qualifications: Familiarity with Egnyte or other cloud-based content collaboration platforms and experience in responding to security-related questionnaires or RFPs.

• Take ownership of the process of responding to technical and security-focused Due Diligence Questionnaires (DDQs) from customers and prospects.
• Collaborate with internal teams, including InfoSec, Product, Engineering, Legal, HR and Compliance, to ensure accurate, timely, and high-quality responses.
• Maintain and update a knowledge repository for standard DDQ answers, ensuring consistency and efficiency in future responses.
• Work closely with Account Executives, SEs, and other stakeholders to understand customer requirements and provide tailored responses.
• Build and maintain strong cross-functional relationships to streamline the DDQ and security questionnaire response process.
• Develop a deep understanding of Egnyte’s product offerings, including features, integrations, and compliance capabilities.
• Assist the Sales team during technical discussions, demos, and Proof-of-Concepts (POCs).
• Act as a trusted advisor to customers by addressing their technical needs and concerns.