Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it’s our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
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REQUIREMENTS

• 5+ years related experience in selling and delivering enterprise software solutions for cloud, on-premise and hybrid environments
• Experience working in or recommending SaaS delivery model
• Experience in cyber security and/or observability is highly desired
• Ability to create, lead and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer’s expected business outcomes
• Ability to establish valued technical advisor status with your customers
• Familiarity with programming and scripting (e.g. Python, Javascript, etc.)
• Practical experience with public cloud infrastructure and understanding of cloud economics highly desirable (e.g. AWS, GCP, Azure, etc.)
• Experience with installation, configuration, integration and administration of enterprise software
• Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly-collaborative environment
• Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format.
• Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team.
• Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches.
• Available to travel to visit prospects and customers in the region
• Bachelor’s degree or commensurate experience
  IMPORTANT: We can teach you the technology, coach you on soft skills and educate you on processes. You should have a strong sense of self-motivation, an unbridled curiosity about what “is possible” with technology, the desire to work with an outstanding team and a positive, fun-loving attitude.

ROLE SUMMARY

Splunk’s technical sellers seek to unify, advance, and expand the value of the Splunk portfolio by providing deep technical and domain expertise to introduce and operationalize Security and Observability use-cases and solutions. The Solutions Engineers (SEs) are Splunk’s customer-facing technical account leader. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base. SEs are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.
SEs are the Trusted Technical Advisor for customers and represent the entire Splunk portfolio to the customer. SEs are responsible for building a joint technical roadmap, identifying and driving new outcomes, and ensuring the plans to operationalize Splunk’s solutions to discrete customer outcomes. In this role you will work with and lead the Splunk village in effective and efficient technical customer engagement.
This role requires a self-motivated continuous learner that has a deep desire to solve a wide variety of technology problems. Customer interactions will cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk capabilities, providing mentorship to customers on solutions that meet their business objectives, presenting to senior customer staff, and partnering with Solutions Architects (SAs) to position and operationalize sophisticated use-cases and capabilities accounts.
A successful SE will not only maintain a technical understanding of Splunk solutions, but also build cross-functional relationships with SAs and Customer Success account team members to build scale and impact Splunk’s continued growth.

RESPONSIBILITIES

• Develop and maintain deep expertise of Splunk’s portfolio, use-cases, and its alignment to customer challenges and objectives
• Own Splunk’s portfolio, comprehensive technical engagement, and customer experience in your accounts
• Drive the Solutions Architect engagements for positioning Splunk’s sophisticated solutions to expand solutions and use-cases
• Operationalize Splunk’s foundational solutions comprised of hybrid/cloud, security, and observability in the customer’s environment
• Build and maintain relationships with key customer personas
• Assemble and lead relevant Splunk technical resources as required to ensure efficient customer outcomes
• Voice support for Splunk’s use-cases at theater/regional industry events and with customers and partners in your region