YOUR MISSION

Reporting to the Director of Solution Engineering, you will play a critical role in building Peak into the undisputed, global champion of AI platforms.
As a Solution Engineer, you will be responsible for supporting the sales team in identifying and evaluating potential opportunities for Peak’s AI applications. The role will involve working with both prospective and current customers to understand their strategies, business needs, processes and challenges, and developing proposals for AI applications that will meet business objectives.
We’re looking for someone who can lead commercial and technical workshops with business executives and industry experts, engaging stakeholders and helping them understand where their journey with Peak could begin. Working within our global sales team, you’ll be responsible for supporting the wider team to grow our current customer accounts and win exciting new business in the region. This includes leading activities such as workshops, demos, technical scoping and validation, and providing thought leadership by staying up-to-date with the latest AI technologies and best practices.

• Collaborate with customers to understand their business needs and challenges, and identify opportunities for AI to drive transformative value.
• Facilitate key elements of scoping workshops .e.g. Process and systems mapping, value calculations, lightning talks on customer stories including technical overviews of applications and the value they create.
• Run high quality narrative-driven and technical demonstrations of Peak’s end to end platform and applications.
• Provide support in shaping enterprise architecture considerations when formulating proposals with technical personas such as CIOs and CDOs.
• Create technical scoping documents outlining the scope of work, delivery timeline, degree of customisation and delivery plan.
• Bring the product to life with demos for both technical and business stakeholders.
• Develop proposals for AI applications that meet customer’s business objectives, including Customer, Pricing and Inventory Intelligence applications.
• Support the sales team and work closely with them in the development of compelling commercial propositions, proposals and business cases.
• Work closely with Peak’s partner ecosystem to develop meaningful co-selling motions.
• Build robust business cases and value calculations that can stand up to the scrutiny of a CFO.
• Research and stay up-to-date on the latest AI technologies and best practices, provide recommendations for how they could be applied to our customers’ needs, and position yourself as a thought leader in the AI space online and in person.
• Communicate effectively with customers and team members, including presenting commercial and technical information in a clear and concise manner.
• As a critical ‘voice of the customer’ feedback and input into our continuous product and GTM evolution.