Solutions Engineering Fellow at PTC

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engineering Knowledge, Discrete Manufacturing Process Knowledge, Presales Engineering, Implementation of Software Solutions, PLM Technologies, ALM Technologies, Programming Languages, Web Systems Knowledge, Technical Configurations, Customized Demos, Sales Methodologies, Customer Engagement, Digital Transformation, Communication Skills, Project Management, Curiosity

Industry

Software Development

Description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Role As a Senior Solution Consultant, you are the pivotal technical and subject-matter expert for our PLM and/or ALM solutions, driving sales opportunities. You will team up closely with Sales and our partners to provide pre-sales technical leadership, moving beyond product demonstrations to articulate, facilitate, and validate the business value of PTC’s solutions for customers’ complex design and data-management challenges. Your Team As part of the Solution Consulting team, you will work with seasoned consultants whose mission is to build new pipeline by understanding customers’ businesses and delivering measurable value in digital transformation. The team drives strong short- and long-term impact on company goals. This role requires close interaction with Sales, Business Development, Customer Success, and Marketing, as well as global functions. Your Day-To-Day Engage with customers to understand their requirements and pain points. Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved. Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present. Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration. Translate technical capabilities and map these to values propositions that resonate with customers’ pain points. Respond to RFIs/RFPs in a concise, well thought out manner. Understand sales methodologies (e.g., MEDDICC) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages. Become a trusted partner what works alongside the sales team. Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged. Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities. Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc. Drive successful adoption and expansion of PTC solutions by working closely with customers IT teams to ensure successful deployment and implementation. Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention. Skills and knowledge most relevant to the job: Possess comprehensive engineering & discrete manufacturing process knowledge. Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions, for discrete industry customers. Proficient in PLM and/or ALM and related technologies, and ability to explain and demonstrate these solutions to customers and partners. Experience with PTC products (Windchill, Codebeamer) or similar solutions is a plus. Experience in programming languages (Java, JavaScript, Go, Python) a big advantage. Knowledge of Web systems: HTTP, HTML, CSS, REST API, etc. Basic knowledge of operating systems, e.g., Linus, an advantage. Ability to understand technical configurations and customizations. Ability to create customized, live demos using customer data and scenarios/use cases. Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses. Able to build a wide network of internal peers – in Japan, in region, and globally – and coordinate input from these peers to deliver complex solutions and educate customers and partners. Curiosity outside of your core expertise, positive attitude, good business sense and good communication skills. Able to prioritise and manage conflicting project schedules, work independently and ensure that deadlines/expectations are met. Willing to challenge the status quo to help drive for better outcomes. Fluent in Japanese; working-level business English: speaking, reading, writing. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

Responsibilities

Engage with customers to understand their requirements and pain points while presenting PTC solutions tailored to their needs. Collaborate with various teams to drive successful adoption and expansion of PTC solutions.