HEALTHIE’S MISSION

Healthie powers virtual-first care delivery, improving access to healthcare and enabling better healthcare outcomes through technology.
We build infrastructure that all healthcare organizations need to perform virtual-first care. Our platform, which includes EHR, scheduling, and patient engagement solutions, empowers organizations of every size to build, customize, and scale their business.
Today, we support thousands of organizations—from small private practices to multi-billion-dollar healthcare companies. With Healthie, our customers deliver care to millions of patients across the full spectrum of healthcare services, from preventative health and wellness to complex chronic care management.
We believe the future of healthcare delivery is virtual-first, longitudinal, and collaborative. Learn more at: https://www.gethealthie.com.

We’re seeking a hands-on Engineering Manager, Customers to lead our solutions and support engineering teams. This customer-facing, business-critical role requires a unique blend of technical expertise, leadership, and empathy to build and support high-quality solutions for Healthie’s customers.
In this player-coach role, you’ll work closely with our implementation and support engineers to ensure customer success on Healthie’s developer platform. You’ll balance day-to-day customer support with the long-term vision to scale our enterprise solutions. Additionally, you’ll mentor and develop engineers on your team through coaching, feedback, and professional development opportunities.
If you’re excited about shaping the customer journey, empowering a high-performance team, and supporting complex technical implementations, this role is for you. Reporting to the Director of Customer Engineering, this position is ideal for someone with strong technical leadership in SaaS, integration management, and team building, particularly in healthcare technology. We’re looking for grit, resilience, and a passion for delivering world-class customer experiences while solving problems hands-on.