JOIN OUR AWARD-WINNING TEAM AT CARBASE!

Salary: OTE £72,000.00
Location: Somerset - Weston and Lympsham
45 hours per week (includes weekends)
We are looking for a driven and dynamic individual to lead our Finance and Insurance (F&I) team across Somerset. Based across both Lympsham and Weston showrooms, you will be responsible for the performance, management and coaching of all Somerset Business Managers.
In this high-impact role, you’ll combine strategic oversight with hands-on coaching to ensure exceptional financial performance, customer experience and full regulatory compliance. This is a fantastic opportunity for someone ready to take ownership, lead with confidence and play a key part within the Carbase team.

· Lead, coach, and develop Business Managers across the group to ensure consistent performance and professional growth.
· Oversee Business Manager activity, providing operational support and ensuring adherence to best practices.
· Assist Sales Management with all aspects of stock control, ensuring accuracy and efficiency.
· Implement and manage Finance & Insurance (F&I) processes to support profitable and compliant operations.
· Ensure all customers are effectively referred to a Business Manager, via instruction from the Sales Manager or request from a Sales Consultant.
· Accurately manage the taking of deposits and payments, ensuring proper documentation and procedures are followed.
· Complete and maintain accurate sales records using Ivendi, Navigator, Deal Tracker, and Google documents where applicable.
· Uphold internal compliance standards in product sales and finance placement.
· Drive achievement of balanced sales across all products and services.
· Monitor and manage FSA compliance to maintain the company’s ethos of treating customers fairly.
· Oversee vehicle deliveries and ensure smooth, customer-friendly handover processes.
· Maintain rigorous control and compliance of all finance-related documentation.
· Promote and embed the company’s customer review process to support reputation and service excellence.