Sommelier at Marriott Irvine Spectrum

, , Cayman Islands -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Wine Knowledge, Guest Service, Inventory Control, Wine Pairing, Upselling Techniques, Communication Skills, Wine Education, Decanting Techniques, Cellar Organization, POS Management, Vendor Relationships, Fine Dining Experience, Hospitality Certification, Team Training, Safety Procedures, Professional Appearance

Industry

Hospitality

Description

POSITION SUMMARY Sommelier We are seeking a lady or gentlemen with the ability to provide the finest guest dining experience and train the restaurant service teams in wine knowledge and service. In-depth wine education and certification/diploma in hospitality is essential with years of experience in food & beverage in a high-end restaurant/hotel. Fine dining restaurant sommelier experience preferred. The Food & Beverage Sommelier will monitor inventory of wine cellar, ensuring appropriate quality and quantity, and proper storage and disposal of wines, create and update wine lists for outlets or restaurants, order and keep inventory of specialty wine equipment, meet with wine distributors and purveyors to ensure positive vendor relationships, and utilize suggestive up-selling techniques while pairing and suggesting wines that will best complement each particular food menu item. Requirements of the ideal candidate include: • Extensive and nuanced knowledge of global wine regions, varietals, and pairing principles • Formal certification or diploma in wine studies (e.g., WSET, Court of Master Sommeliers) • Proficiency in digital systems for updating wine lists and managing POS platforms • Demonstrated experience in inventory control, stock management, and cellar organization • Expertise in proper decanting techniques and service etiquette for various wine styles • Familiarity with high-end wine service tools and glassware standards • Exceptional interpersonal and communication skills, with a commitment to delivering refined guest service • Strong upselling and sales acumen, with the ability to recommend wines that enhance the dining experience and drive revenue • Willingness to participate in ongoing professional development through tastings, seminars, and training sessions • Flexibility to work in diverse environments, including indoor and outdoor settings, and availability on weekends and holidays Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

The Sommelier will provide exceptional guest dining experiences and train restaurant service teams in wine knowledge and service. Responsibilities include managing the wine cellar inventory, updating wine lists, and suggesting wine pairings to enhance the dining experience.