Soulster at Edley's Bar-B-Que

Franklin, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

15.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Point of sale (POS) proficiency, Menu knowledge, Table service, Bussing, Food running, Communication, Multitasking, Problem solving, Hospitality

Industry

Restaurants

Description

Are you a people person? Do you surround yourself with smiling faces? Our Soulsters are meant to live up to their name in being the soul of our restaurants. As a Soulster, it is your job to go above and beyond to create memorable moments for our guests while maintaining the great dining room vibe that Edley’s is known for. Soulsters are the most common first and last interactions guests have with our team, so it is important that each one is a great one. Soulsters are very well versed on the menu and are prepared to guide guests through the ordering process. Soulsters fall into four categories: CASHIER Friendly, fast and efficient salesperson taking all of our guests' orders at the POS Knowledgeable of the menu, able to confidently answer any questions the guest has and guide them in the right direction Proficient on the POS and accurately able to process the correct payment Is always able to converse and connect with our guests in a genuine way (not robotic or transactional) GUEST EXPERIENCE Keeps an eye on all tables in the dining room, anticipating the guests' needs Performs all table service needs: refills on drinks, table bussing, to-go boxes for guests, cocktail & beer order/delivery (handheld or B-Bot), answering questions about our food. Our guests shouldn't have to get up for anything! Converses with tables, delivering the Edley's VIBE and our Service w/Soul to everyone in the dining room FLOOR Keeps all tables bussed, stocked, and clean at all times, and then reset immediately after guest's departure Beverage station maintenance - keeps everything clean, stocked and filled Restroom checks - stock supplies, cleanliness, trash removal Busser stations - runs dirty dishes to the bar and dish pit, and removes all trash FOOD RUNNER Ensures all plates go out with sauces and silverware and are also 100% correct before delivering to the guest After delivering the food, asks if there is anything else our guest needs (sauces, extra plates, etc.) Benefits Starting Pay $15.00 + Paid Vacation Half-Price Shift Meals Free Edley's Gear Insurance Employee Assistance Program and Financial Counseling access Flex Spending accounts for Dependent Care and Medical expenses

Responsibilities

The Soulster is responsible for creating memorable guest experiences by managing table service, processing orders at the POS, and maintaining dining room cleanliness. They must also ensure food orders are delivered accurately and promptly while providing friendly, attentive service.