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South Tampa - Member/ Customer Service Specialist - Full time at Floridacentral Credit Union

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Counseling, Account Management, Financial Education, Sales & Service, Communication Skills, Customer-First Mindset, Community Engagement, Relationship Building, Sales Driven, Goal Orientation

Industry

Financial Services

Description

Member Service Specialist (MSS) at Floridacentral Credit Union Where Community Comes First! Are you a financial professional passionate about helping people achieve their goals? Floridacentral Credit Union is seeking a Member Service Specialist (MSS) to help members secure their financial future. We’re looking for an enthusiastic representative to join our growing team at Floridacentral Credit Union. Primary Responsibilities: Loan Counseling: Advise members on auto loans, credit cards, home equity lines, and first mortgages. Account Management: Open and maintain checking, savings, CDs, and IRAs. Financial Education: Deliver personalized guidance to help members make informed financial decisions. Sales & Service: Promote credit union products and services, meeting goals while prioritizing member needs. Brand Ambassador: Represent the credit union in-branch and in the community, building trust and lasting relationships. What You Bring: Experience in loan origination and account management. Strong communication skills with a customer-first mindset. A passion for community engagement and building member relationships. A sales and goal-driven attitude with an ability to keep members’ needs met. Why Join Us? Meaningful Impact: Help members improve their financial wellbeing. Career Growth: Access to ongoing training and advancement opportunities. Community Focus: Be part of an organization that gives back locally. Supportive Culture: Enjoy a balanced, collaborative work environment. Apply Today! Be the difference. Make an impact. Be part of a team dedicated to service and community. Benefits for Full time employees includes: 401(k) w/ up to 5% matching Medical insurance Dental insurance Vision insurance Life insurance Disability insurances FSA Paid Vacation, Sick & Holiday hour An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

Responsibilities

The Member Service Specialist will advise members on various loan options and manage their accounts. They will also provide financial education and promote credit union products while building relationships within the community.