Southeast Ground Operations Supervisor at Tradewind Aviation LLC

Stuart, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Project Management, Organizational Skills, Microsoft Office 365, Multitasking, Team Leadership, Staff Training, Operational Supervision

Industry

Airlines and Aviation

Description

Description Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean. For more details visit www.flytradewind.com About the Candidate / Role Tradewind Aviation is looking for a Ground Operations Supervisor to be based in Stuart, Florida or the Fort Lauderdale area , with the ability to travel to both locations. The purpose of the Ground Operations Supervisor role is to supervise and help streamline the process of passengers’ arrival and boarding and to ensure smooth communication with passengers, aircrew, and the company. The ideal candidate will be customer service focused and able to work in a fast paced environment. Must be flexible with work schedule and able to work weekends and holidays. Responsibilities Assist in supervising the podium; assist in ensuring team members are properly trained including service, expectations, and policies. Ensure everyone is professional and most importantly safe. Monitor performance and recommend corrective action. Alert management of potentially serious issues. Travel to other locations as needed. Work with Northeast Ground Operations Manager to ensure the success of the concierge, training, and making sure locations are adequately staffed. Point of contact for base leads. Point of contact for any emergency the office needs. Promote teamwork and quality service through daily communication and coordination with other departments. Perform other duties as assigned which may include assisting ramp agent. Point of contact to schedule crew car maintenance. Requirements Required Qualifications · Must have strong work ethics, attention to detail, ability to multitask, and have a positive attitude · Excellent customer service and communication skills · Ability to handle a fast-paced environment. · Strong written and oral communication skills · Demonstrated organizational and project management skills · Ability to work independently and cohesively in a group · Proactive attitude · High energy, highly organized and resourceful · Proficiency using Microsoft Office 365 – Outlook, Word, Excel, PowerPoint, Publisher, OneDrive, Teams Physical Requirements Ability to hear and speak clearly on the phone and in meetings (in person or virtual) Strength to lift 50 lbs Working Conditions Prolonged periods standing and working in the elements Benefits: · Competitive salary · Paid sick days · Paid Parental Leave · Fun, dynamic team with opportunities for rapid advancement · Travel benefits on various US and International airlines

Responsibilities

Supervise ground operations to streamline passenger arrival and boarding while ensuring smooth communication between passengers, aircrew, and the company. Manage team training, monitor performance, and coordinate with the Northeast Ground Operations Manager to ensure adequate staffing.