Souvenir Leadership - Chicago at Cherry Hill Programs

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

17.85

Posted On

08 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Photography, POS System Operation, Cash Handling, Team Leadership, Training, Technical Troubleshooting, Communication Skills, Retail Operations, Conflict Resolution

Industry

Photography

Description

About Photogenic and Cherry Hill Programs Since 2001, the core of Photogenic is creating unique souvenir photography solutions. As the Souvenir Division of Cherry Hill Programs, the Photogenic team brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, our company contributes millions of holiday and souvenir experiences for children and families, year after year. Being a part of the Souvenir Leadership team is all about setting an example for our team and taking pride in demonstrating our Photogenic values. In addition to fulfilling the duties of Sales Associates/Photographers, leaders in this role will assist in overseeing the daily operations of your venue, support members of your team and drive performance goals forward. If you strive to continually learn, build your strengths and lead by example, this is the position for you! All Employees at PGI: * Provide excellent guest service throughout the experience * Take photos and provide guests with memorable souvenirs to take home * Photography experience not required * Participate as a team member, ensuring photo operations run smoothly and effectively * Engage in a friendly manner with all guests, staff, and coworkers * Operate POS system and photography equipment * All other tasks as assigned Our Shift Leads Will: * Do everything on the list above for all employees! * Lead by example by following all policies and procedures established by Operations Manager/Regional Manager * Train on opening and closing duties at assigned venue (Leads may be asked to complete these duties on a temporary basis or for smaller shifts/locations within the venue as needed) * Support leadership to maintain daily operations as scheduled * Report policy or procedure violations to the Manager on duty * Assist with training new team members as needed * Maintain a safe and clean working environment * All other tasks as assigned Our Supervisors Will: * Do everything on the list above for Leads! * Enforce policies and procedures established by Operations Manager/Regional Manager * Perform regular opening and closing duties at assigned venue * Oversee daily activities of team members and assign appropriate tasks and assignments * Ensure daily operations are maintained as scheduled * Train new team members and Shift Leads, and assist with recruiting as needed * Troubleshoot technical issues and escalate to IT or Local Management when needed * All other tasks as assigned What We’re Looking For * Positive attitude and strong work ethic * Team player who can work independently * Good interpersonal and communication skills * Flexibility to work during “peak” retail hours, such as evenings, weekends, and holidays * Ability to process sales transactions and comfortable with cash handling Knowledge, Experience & Skill * Previous retail, service industry, or cashier experience preferred but not required * At least 18 years of age * Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time What Else Can You Expect * A fun, fast paced, and passionate environment * Career advancement opportunities * Flexible schedule * Referral program * Free photos for friends and family We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Responsibilities

Oversee daily venue operations and lead a team of photographers to provide high-quality souvenir experiences for guests. Responsibilities include training staff, enforcing policies, and ensuring smooth photo operations and sales transactions.