Sox Suite Elevator at At Your Service

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

16.85

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Team Player, Safety Regulations, Guest Assistance, Ticket Checking, Facility Knowledge, Adaptability, Professionalism, Warm Environment, Standing Ability, Outdoor Work, Confined Spaces, Incident Reporting, Service Knowledge

Industry

Events Services

Description

Concierge/Elevator Operator Part time / Evenings, weekends, and holidays availability required Venue locations: * Rate Field General Responsibilities: Embody the mission, values and common purpose of the SOXtraordinary Squad who represent the Chicago White Sox. Provide welcoming, comfortable, and top-level customer service to White Sox suites & premium areas guests with a smile. Demonstrated Skills: * Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. * Ability to speak effectively before groups of customers or employees of the organization. * Demonstrate skills in a warm, open, welcoming environment and thank guests as they enter and leave. * Ability to stand for 3 quarters (¾) of shift. Team members are expected to fully perform the essential functions of the job. Specific Duties: * Provide friendly and professional directions for all guests entering and exiting the elevator * Ensure safety regulations while operating elevator and passenger number limits * Assist guests with getting on and off elevator * Be an expert on all service and unique amenities at the ballpark to provide each fan with unique experience * Ability to respond with adaptive service for guests with disabilities. * Ability to work as a team player and independently * Check guest tickets to ensure they are accessing the correct floor * Ensure elevators are in sound working conditions and available for guests * Ability to work with minimum direction majority of the time * Notify designated supervisor of incidents to be recorded on incident report * Knowledgeable in facility services and physical layout * Assist guest with problems or complaints if applicable * Perform other duties assigned Qualifications: * Must be 18 years of age or older * Ability to work evenings, weekends, and holidays * High school diploma * Excellent communication skills * Superb customer service skills * Must be able to work outdoors conditions * Comfortable in small/confined spaces * Available for at least 80% of the events at Guaranteed Rate Field. Team Member must be able to withstand moving elevator Additional Information: * Pay Rate = $16.85/hr * The individual may be required to sit or walk up to 2/3 of the work shift * The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift * The individual may also be required to lift up to 10 pounds * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Responsibilities

Provide friendly and professional directions for all guests entering and exiting the elevator while ensuring safety regulations are followed. Assist guests with their needs and provide information about services and amenities at the ballpark.